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based on 83962 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mark did a great job! He was very professional. Thanks
My carpet looks wonderful! Better than it’s ever looked after a soapy clean. The technician was early and took his time to make it right.
Very thorough.
They always die a great job. They are on time and friendly
Very friendly and conscientious service!
the carpet looked great when it was wet but after it dried there are places that looks as though it was not cleaned.
Eco friendly, quick response time to schedule appointments, came back & retreated a stain-complimentary. Pleasant technician Kenneth Beck)
Excellent. Thank you!
Service. Mostly attention to detail
My service technician was Outstanding. On time, polite, quick and left everything spotless. I want him back again!! Thank you!!!
Your pricing on cleaning tile is too EXPENSIVE I was quoated $147 on the phone and $313 when tech arrived on site - too expensive for cleaning tile and this was without any type of protective sealing
Timely and efficient.
Great customer service.
Keeping us informed of ETA.
Attendants are always friendly and knowledgeable. Carpet cleaning product is great!
Safety of the product used
Very professional employees, get work, fast! Carpets look amazing! Terry did a great job! There is one concern from where the hose left a marking on the carpet. I had hoped that it would go away but it has not yet. I plan on calling today to get the issue resolved.
Innovative and fast service.
Very pleased
Great Job. Gabriel was very nice and very efficient and professional.
He did it so fast less than 1 hour once my carpet dried it doesn't look like he did anything.
Affordable
Efficient
They did good work but not any better than any other company.
The gentleman that came to clean my carpet was very professional.
This was the second time I used Zerorez to clean the carpets in my house. I was very satisfied with the result from the first visit, and was equally satisfied with the result of the second visit. In both cases the technicians pointed out trouble spots and gave me cleaning options with likely outcomes. In all cases the result was as described or better. I will continue to use Zerorez.
I really like who came to clean. They were very knowledgeable and kind.
Respectful tech and on time. Good communication built on reliability.
My master bedroom needs another do-over, please. It doesn’t look like it got the cleaning we were hoping for. Disappointed.
The service and cleaning was great!
However , I’m NOT ok with technician putting AC on 70 degrees without telling me.,
This is not ok, and this very thing caused a HUGE STRESSFUL time in our lives in Aug of 2011.
We left for the evening till late at night, not realizing tech had done this...only to come home to frozen up AC, and I was having MAJOR surgery 1 day later. Your techs MUST stop this
Clean, fresh, person
Raymond did a fantastic job! Carpet’s looked beautiful! I would definitely recommend Raymond and this company
Quick, efficient, affordable and the best customer service/communication I have experienced with a business in awhile!