Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83493 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2020 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and skill from both technicians!!!

Report a concern   June 21, 2020 — Rated 10 out of 10 by Randa Vigil Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Absolutely amazing! Will be scheduling every six months

Report a concern   June 21, 2020 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was really clean. The person who came out was super nice and chill.

Report a concern   June 21, 2020 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, affordable, and great results.

Report a concern   June 21, 2020 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am a regular customer and usually have you come to us once a year. This year we had a spill of make up in the master bedroom so we called you for the second trip this year. As usual you did a good job our rugs look fresh and new.

Report a concern   June 21, 2020 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs were very helpful and went above and beyond!

Report a concern   June 20, 2020 — Rated 10 out of 10 by M.A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were prompt and made sure I could see the results from extracting the dirt from the carpeting. I did appreciate that there were two men working, and they finished in good time. I am happy with the work they did.

Report a concern   June 20, 2020 — Rated 10 out of 10 by Sherry Heflin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt & courteous. Did a great job on the carpet.

Report a concern   June 20, 2020 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality products. No chemicals

Report a concern   June 20, 2020 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has cleaned carpet, tile, upholstery, lawn furniture cushions, and sealed our granite very well. Jeff, our technician, is prompt, polite, friendly, informative, and businesike. He has always explained what can be done & what it will cost ahead of time and then done a great job! I will definitely use Zerorez again!

Report a concern   June 20, 2020 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Great follow up on appt. service person was very kind, respectful and detailed.

Report a concern   June 20, 2020 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Service Tech was polite and professional.

Report a concern   June 20, 2020 — Rated 10 out of 10 by Naomi Wynne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

he did a very good job

Report a concern   June 20, 2020 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very thorough and answered all our questions.

Report a concern   June 20, 2020 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and great results

Report a concern   June 20, 2020 — Rated 9 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Better the second time

Report a concern   June 20, 2020 — Rated 9 out of 10 by W.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent product and caring staff.

Report a concern   June 20, 2020 — Rated 6 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician missed a large spot in one of the bedrooms in which milk had been spilled. We did forget to tell him about it but it should have been taken care of.
He also did not wear his mask over his nose.

Report a concern   June 20, 2020 — Rated 2 out of 10 by G.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Friendly efficient gentleman did the clea ning. The carpet looked clean when it was wet but the next day when the carped dried stains began to reappear. We have no pets.

Report a concern   June 20, 2020 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   June 19, 2020 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, friendly , suggestive, explain everything, helpful

Report a concern   June 19, 2020 — Rated 10 out of 10 by Martha Wright Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a great job.

Report a concern   June 19, 2020 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh smell, no residue. good technicians.

Report a concern   June 19, 2020 — Rated 10 out of 10 by Shari Del Maza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!!! Zerorez just makes it all so easy! It starts from the very first contact with their customer service representative. There's no guessing or a lot of questions, they knew exactly what we needed and efficiently processed our request. They made our appointment time extremely convenient and let us know days ahead what time we coukd expect our technician. On the day of our appointment we received a text with a 20 minute lead time and our technician arrived as scheduled. He introduced himself. Our technician was Roberto. He was dressed professionally, wore a mask and shoe covers. He told us exactly how he was going to service our home and asked us if we had and questions or concerns. He finished quickly and cleaned up after the job. There wasn't a speck of dust anywhere. He even shared with us a video of the air ducts and showed us some of the contaminants he removed. We couldn't have been more thrilled. It is very rare to find a home service company that respects your home with this kind of diligence and makes the overall service a delightful experience. We noticed that the cost for our service was much less than quoted by DalWorth or Stanley Steemer and honestly after speaking with both those other companies we were concerned with their level of expertise. We're hooked and Zerorez customer's for life!

Report a concern   June 19, 2020 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great associates and do a great job cleaning the carpet

Report a concern   June 19, 2020 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and love love love the way the house smells so clean after the service. Will definitely use again!!!

Report a concern   June 19, 2020 — Rated 10 out of 10 by Sandra LaCost Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like it that you don't use chemicals and that there is no residue.

Report a concern   June 19, 2020 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was prompt and courteous. carpets are clean!

Report a concern   June 19, 2020 — Rated 10 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my carpet looks and smells so much better.

Report a concern   June 19, 2020 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ did a great job cleaning our 10yr old carpets! They look brand new and fluffy again. No more dog smell!


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