Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83962 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2020 — Rated 10 out of 10 by Daisy Malone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet technician deep cleaning solution used on my carpets brought the carpet back to a phenomena state. I will recommend Zeroez to all of my friends.

Report a concern   July 27, 2020 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to book an appointment.
Product cleans carpets well without toxic chemicals.

Report a concern   July 27, 2020 — Rated 5 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not as clean that I thought they should be given the video that I saw

Report a concern   July 27, 2020 — Rated 10 out of 10 by Michele Wenzel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done!

Report a concern   July 26, 2020 — Rated 10 out of 10 by Suzanne Lehrberger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable technicians, friendly service, arrived on time, lack of soapiness, quick drying time, clean carpets!

Report a concern   July 26, 2020 — Rated 10 out of 10 by Shelly Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Huge difference.

Report a concern   July 26, 2020 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative showed up on time, was very respectful, and did a fantastic job. He walked me through everything he was doing, offered advice on how to maintain the carpet, and was accommodating of my misbehaving dog. I tried Zerorez because my mother tried it and spoke highly of the work-product. Now I’ve tried it and must agree that it was incredible. They got pet stains out that I’ve been trying to remove for months.

As far as COVID goes, the technician kept his mask on the entire time and stayed 6 feet away from me at all times. The only time he was within 6 feet was to show me the bill and have me sign for it.

Overall, it was a very positive experience. I do recommend Zerorez and will use them again in the future.

Report a concern   July 26, 2020 — Rated 9 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Collin was very knowledgeable and friendly.

Report a concern   July 26, 2020 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and job very well done

Report a concern   July 26, 2020 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professionally done.

Report a concern   July 26, 2020 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome product - really cleans the carpets and get stains out. Technicians are awesome - very polite, knowledgeable and on time!

Report a concern   July 26, 2020 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the products because they are natural. The services were 110%. My tech arrived on time. He explained and confirmed what he was doing. He was also very nice and courteous. He made sure all areas were cleaned before he left and showed us the end result. If all techs are as thorough as he was, I will definitely be using Zerorez again.

Report a concern   July 26, 2020 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and fast.

Report a concern   July 26, 2020 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning turned out very well.
Thank you, BG

Report a concern   July 26, 2020 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   July 26, 2020 — Rated 10 out of 10 by K.M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast & complete

Report a concern   July 26, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and results
I have been a client for over 5 years

Report a concern   July 26, 2020 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had my carpets cleaned this week and very pleased. I like the fact that no soap products are used and your employee did a very good job. This is the second time I have used Zerorez and will continue to do so.

Report a concern   July 26, 2020 — Rated 10 out of 10 by J.M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional technician who wasted no time assessing the areas to be clean, setting up, getting the work done, and explaining any issues he discovered.

Report a concern   July 26, 2020 — Rated 0 out of 10 by K.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Air duct text said there was mold. We had Servpro pit and they confirmed it was dust. We got charged 127.00 for nothing because your tech was too lazy Suggest additions training for Jermery.

Report a concern   July 25, 2020 — Rated 10 out of 10 by Kenneth Bauman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am a returning customer that is always satisfied with the work that the technicians do cleaning my carpet. What ever they use doesn't leave any dirt residue behind .The techs are always courteous and respectful and they do a great job . Thank you Zerorez . I just had my carpet cleaned by Zerorez and they did another great job.

Report a concern   July 25, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Today’s technician did an excellent job! My carpet looks and feels awesome, thanks!

Report a concern   July 25, 2020 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional...helpful...friendly...thorough.

Report a concern   July 25, 2020 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent response time and terrific technician. Every step carefully explained with options from which to choose, and recomendations for future service needs.

Report a concern   July 25, 2020 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean smelling and it dried fairly quickly

Report a concern   July 25, 2020 — Rated 9 out of 10 by Mark Sunderland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are cleaned very well and the technicians are courteous.

Report a concern   July 25, 2020 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The healthy approach to carpet cleaning!

Report a concern   July 25, 2020 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He came in and found the area and got it clean and left. All of this in just over an hour.
Thanks

Report a concern   July 25, 2020 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was pleasant, polite and did a good job cleaning my carpets.

Report a concern   July 25, 2020 — Rated 8 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech was very friendly and did a great job.


Privacy Policy