Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2020 — Rated 10 out of 10 by Andrea Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent and the product was the BOMB!!! Whatever they used it cleaned my carpet very well! I am so pleased with my service!! Thank you....

Report a concern   June 25, 2020 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service person came on time and did an amazing job cleaning our carpets. Will definitely use them again in the future. Very happy with their service.

Report a concern   June 25, 2020 — Rated 8 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Provide your technicians with mask during COVID19

Report a concern   June 25, 2020 — Rated 10 out of 10 by Andre Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job , the best , enough said

Report a concern   June 25, 2020 — Rated 10 out of 10 by Sarah Stambaugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything went well. It looks great and smells fresh and clean. Sarah

Report a concern   June 25, 2020 — Rated 3 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looked much worse after the cleaning. I notified you and was impressed with the option to have the carpet cleaned again. The same technician was sent out with the same results. There were spots in places I didn’t have them before. The technician was on his cell most of the time he was there both times even plugging in the phone to charge in several different rooms. While the carpet look ok when freshly done it was terrible when it dried. I had to get more help on the carpet from someone else.

Report a concern   June 25, 2020 — Rated 10 out of 10 by D.R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and efficient. The process did not leave soap in the carpet and the carpet dried very quickly.

Report a concern   June 25, 2020 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service provider was very honest and personable.

Report a concern   June 25, 2020 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very friendly and the results of the carpet cleaning were great!

Report a concern   June 25, 2020 — Rated 10 out of 10 by Joyce Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets & vents were cleaned last week & I felt so good have them cleaned. The men who came did their job quickly and they were extremely friendly and polite. I would highly recommend this company. Joyce Smith

Report a concern   June 25, 2020 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, technician arrived on time was very friendly did a great job. Floors look so much better. Will definitely recommend this service to my family and friends.

Report a concern   June 25, 2020 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez technician was prompt, professional, and friendly. He took time to answer my questions and to give me a quote on a future visit for another area of the house. He took time to work on areas like my stairs that needed more care. My carpets look like new!

Report a concern   June 25, 2020 — Rated 10 out of 10 by Candace Bywater Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel it is a safer product than other carpet cleaning companies.

Report a concern   June 24, 2020 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crew was on time, actually ahead of schedule, which I really appreciated. Also, they were very courteous and respectful and did an excellent job. I definitely would use Zerorez again.

Report a concern   June 24, 2020 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great staff- knowledgeable about best treatment options. Quick service. Very professional and polite technician (Darryl Boston)!

Report a concern   June 24, 2020 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   June 24, 2020 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great staff and great job!

Report a concern   June 24, 2020 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, service was good, fair pricing

Report a concern   June 24, 2020 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous staff and they have been able to get the stains out every time I’ve used them

Report a concern   June 24, 2020 — Rated 10 out of 10 by Cindy Westerdale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am pleased that you do not use soaps, detergents or perfumes in your cleaning process. Your employees have always been top notch. Respectful, clean and accommodating. They are very thorough and work hard for the best end result possible!

Report a concern   June 24, 2020 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was very good and very knowledgeable.

Report a concern   June 24, 2020 — Rated 1 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech seemed in a rush and he didn’t put anything back when he was done. For example he took a chair out of my bathroom and put it on my bed and left it there. I don’t think he cleaned the grout in my bathroom.

Report a concern   June 24, 2020 — Rated 10 out of 10 by Hank Holly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked great, the cleaning didn’t take very long, the technician showed up right on time and was very nice and efficient. I’d highly recommend Zerorez to friends, family and neighbors!

Report a concern   June 24, 2020 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was fast and great! Technician was knowledgeable and nice!

Report a concern   June 24, 2020 — Rated 10 out of 10 by B Peart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Kind and attentive personnel

Report a concern   June 24, 2020 — Rated 10 out of 10 by V.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent quality of service.

Report a concern   June 24, 2020 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco Friendly, all natural, little water

Report a concern   June 24, 2020 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there were no harsh chemicals or chemical smell afterwards. My carpet looks great and the guy who came and cleaned are carpet was knowledgeable and had great customer service!

Report a concern   June 24, 2020 — Rated 9 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician seemed knowledgeable about the work provided and was able to answer my questions.

Report a concern   June 24, 2020 — Rated 10 out of 10 by Laura D. Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks so good after service from Zerorez!


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