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based on 83961 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was amazing. Went above and beyond expectations.
My carpets are so clean and fresh smelling! My upholstered chair is also looking like new! Will definitely use Zerorez again!!
Travis, the tech was very friendly and helpful. He explained the process and why spots had come back. He was very thorough and didn’t rush the cleaning.
Zeroez system cleans better than any other company in the metoplex! The professional staff and carpet Tech very knowledgeable and friendly.
I did miss the orange solution that was used in the past. I would ask you put that back in the program it gives the house a really clean smell. .
The crew called ahead before arriving, They were courteous, punctual, efficient with their time and mine and neat. Very professional. They had face masks and wore them the entire time on property. I felt very safe. I will definitely ask them back for our future carpet needs. Name removed
Lakeem Johnson is a gem! What a wonderful young man. I had three rooms done at my 80-year-old mother's home. Lakeem stole her heart. He was polite, kind, and did an amazing job.
You tech was personable and professional. He worked in a diligent and methodical manner and properly explained all aspects of what he was doing and the different treatment options along the way without being salesy.
Excellent customer service and great results
you all did not do anything like you advertise. My carpet was wet for well over 12 hours and nothing ore than a deep vaccum. very disappointed.
a joke!
The Zerorez technician was incredibly professional and respectful. The work was done promptly, neatly and timely.
It seems like when my carpets dry quick, more spots are left behind. When the spots are pretty well taken care of, the carpets stay wet a long time, and not just where they got the spots out but everywhere!
Everything. Mark C Jones was professional and personable and very helpful. He did a great great job. I would recommend him and use him again and again
I love the professional and courteous service that Darwin H provides. He is prompt, thorough and works efficiently. The Zerorez cleaning without chemicals is the best and the pricing is very reasonable.
On time, got it done quickly. Technician was very good!
You use no chemicals and the smell when it’s done is amazing!!! This is my second time using your services and I recommend you guys to everyone who is looking to get their carpets cleaned!!
Very good work & professional
Clean feeling carpets. Good job removing stain
Carpets are clean, reasonable price, and the technician was great.
The service member who came to do my carpets did a great job.
The technician was very professional and did a thorough job cleaning my old and very dirty carpets. He walked me through the house when he was finished and pointed out those stubborn spots that wouldn't come out. If I could request him again (although I can't remember his name), I would!
We loved that we can clean our house without chemicals.
No chemicals, on time ,do good work
Your employee who took care of us was very professional. He did a great job! And he let us
know how the process would work.
We are very, very satisfied with your services.
Easy to book and my carpet is clean. I’ve been your customer since 2007 and still here.
I was pleased by the efficiency and cleanliness of the project. Our technician was in and out with great results in between. He was knowledgeable, conscientious, polite, and professional. Thank you!
The very best in the industry!! Superb service, always on time ..excellent professional technicians! Darwin is the best & always leaves us with freshest cleanest carpet..always looks as if we just had in installed!! Thank you Zerorez for your super team in house & your team of professional technicians!!
My grass was killed due to the hose and cleaning materials. I called and complained two days ago and also emailed in photos. No one has gotten back to me.
Yes
My carpet was not cleaned! There were dry areas on areas he just “cleaned”.
Technician was excellent! My carpets looked brand new when he finished!
The technician was courteous and knowledgeable about the job.