What our clients think of us!

Technician was excellent! My carpets looked brand new when he finished!

Technician did a great job. I requested an additional service on site. Technician could have stated the price of the add-on service prior to execution of said service. I was surprised cleaning for an 8’X10’ rug was $99. Other than that, very professional.

Very professional and did a great job! We will recommend to friends and neighbors.

Zerorez always does a professional job. Always on time and goes above and beyond to make sure we are pleased.

Quoted pricing. Your onsite rep was top-notch!!!

Rugs always look good. Personnel is professional

Zerorez carpet cleaning came to clean the carpets on a house my family and I were selling.The gentleman that cleaned our carpets was very knowledge and it was apparent that he loved his job. He was very professional, fast, and the carpet looked brand new once he finished. We have had our carpets cleaned before by other companies, but never with the professionalism, quality, and affordable price. I will definitely use this company again.

Appointment was easy to arrange and technician was on time. He worked efficiently and made sure I was satisfied with each area.

I still have dirt on the carpet it was not a stain and I can send you pictures. Not satisfied at all.

Job is done well. Dries fairly fast

Great customer service.

I was really impressed with the service and knowledge provided by the technician. He was better than my last experience and showed empathy.

I love Zerorez! The techs are always friendly, helpful and knowledgeable. They are always on time too!! The prices are great! Whenever I have a friend or family member who needs their carpets, tile work or duct work cleaned I always tell them to call Zerorez first! I look forward to doing business with them again.

People care.

Attention to detail - professional attitude of technician - arrived within promised time frame.

Although it was not what I expected, your technician’s customer service was excellent which made up for some of the stains that were still visible.

I thought our rep did a great job of cleaning the dirtiest areas of the carpet. I was surprised at how clean and fresh the carpet turned out. The rep was very professional and informative, I would definitely recommend to my friends and family!

We had a great experience with Zero Rez. They were very friendly and professional, and our carpet is like new again. They were very quick and efficient and gave us good advice about keeping the carpet clean in between professional cleanings, which is very important since we have two dogs.

The price I ended up paying was way over what I was quoted. I ended up with tile and grout that some of it looks good and some not so good. I ended up with a house full of bugs and it feels like there is a residue left on the tile. I will never use you again and I will tell everyone I know about the service I got. I was also supposed to get Boston as my tech...not so much.

The carpet isn’t left with soap residue

Very impressed with the products and the results of the carpet cleaning. Collin did a great job!

Cesar was very good. He was friendly, knowledgeable and professional. We weren't really sure what to expect the carpet to look like when it was cleaned and were pleasantly surprised to see it looked as good as it was when new.

We're very happy with the service and will definitely have Zerorez back again!

Team did a great job. Clean, quick, friendly and courteous. Arrived as scheduled and finished efficiently.

Spots keep.retirning after numerous cleaning and alot of 3xpense

Great technician.

Your technician was on time, professional, and got right to work. The job took a little over an hour and was very thorough.

They showed up on time and did a great job!

The company pulled a bait and switch. They told me it wa $99 For the 3 rooms on the phone. Thhey th en told me that the cleaning tech would be out and to see if thge last room if th at coul d remove the pet stsin s without any additional solutions. The cleaning the came out and told me that to remove th e pet solution was $75 per bottle of solution and it needed 2 gallons. He also said he was waiving thge topical fee of $69. I was surprised that there was a topical fee and he said it came with thhe cleaning. When I called to speak with a manager, they had me on hold for 15 mins, and they cxasme back and told me the mgr was going to taslk tyo the tech and adjust the cost. 20 mins later the the s4nt me an invoice foor $99 + $150 + taxes and they adjusted nothing. I called back again to speask to the manger and no one picvked up for 39 mins, in the mean while th e cleaning tech kept calling me and said I needed to pay. I went ahead and paid the full price but would recommend no one ever to this company to hgave anything done. Good luck getting a hold of a mgr. 100% guaranteed thhat they still won't call me after this post!

Your professionalism! Kenneth, our Zerorez technician, was excellent! He came in assessed our situation, reviewed the scope of work with me and then got to work. Very timely and professional. I would highly recommend Zerorez!

The house is vacant. When I went over there that afternoon the front door was wide open, key was in the door lock (not the lock box he had taken it out from) and all the lights were still on. I texted the technician and he did not text me back. The carpet still had some debris. The plus was he called when he got there and explained the charges, I liked the text option to pay the invoice. I'm thinking the front door being left open could've been a mistake but I expected more care and consideration seeing how friendly and accommodating he seemed on the phone.