What our clients think of us!

He did great

The representative was very nice. We would have like to know beforehand that you don’t do base boards or the carpet near the base boards before the rep came out. Then we could have made sure to clean those first beforehand.

Torrance did a fantastic job. My wife, whom rarely praises anyone perform work on the house had nothing but great things to say about Torrance. Carpet is on its last leg and he gave it a nice cleaning.

Great service and communication from start to finish.

We had a problem with the machine and my hardwood floors. They were affected by the machine. Should use protection

Our technician did a great job explaining the prices. He represented Zerorez very well and we are super happy with the work that was done.

Explain cleaning process better.
Have technician ask before they begin if there are any items you need help with moving before and during the cleaning to get all areas possible cleaned.
Explain the upholstery protection" that is used and make sure customer is present when it is applied since it is an extra charge and I did not see it applied.
Not have the need to show areas of upholstery that were not thoroughly cleaned.
Use of cell phone by technician only when job is complete.
Option to pay by check for service rendered.

Prompt, courteous, efficient, and professional.

What's not to like?

Collin did an excellent job, removed every stain from my carpets. Very clean!

The technician I had (Nick) was very efficient and professional. The job he performed was beyond what I expected. I couldn’t be happier with the results. My carpet looks brand new!

Technician was very professional, thorough and personable.

Already reviewed online.

The tech was responsive to our needs and took the steps necessary to make our carpets look good.

The technician was good

Well the process was fabulous and Cesar who cleaned are carpets was fantastic. I have two problems. First, Cesar said the carpets would dry within about 4-5 hours. That was not true. It took close to 8 hours for my carpets to dry enough for me to bring furniture back in. And one room especially took about a day. Secondly, the vacuum was so powerful it caused my carpet to bubble up. I guess my carpet was installed loosely or not stretched. It now I have these huge bubbles in my dining room. From the cleaning perspective the carpets look great. Very thorough cleaning.

The technician who arrived at my house was very customer friendly, and did a very good job of cleaning my carpets. Love the process!

Fast, polite and clean up after themselves

No soapy residue on the carpets

Excellent service resulting in clean fresh smelling carpets

John was great !

$$$$$$

Improve total price, offer to move furniture for the elderly.

Zerorez is the best! Of Course my buddy RJ Choppy high recomends obly the best people & we at 1053 the Fan agree. No one cleans carpets better. We have wonderful pets. The carpets need to
get deep cleaned. Nick came over discussed all that needed to be done & recommended some
options and like clockwork. Deep cleaned carpets that were not only fresher but brighter. the
carpet popped! I tell all my friends & family for fast friendly & professioinal service, no one
can beat the quality of Rezorez. 10 outta 10! Gotcha down! Chris Arnold-

I was mislead on what the spot service did. When the tech was telling me what the $75 service did was led to believe it would get the stain totally out and not just clean. It was only after the treatment was done did he tell me it would not completely remove the stain

Every thing.

Couldn’t clean my ducts due to furnace layout, but still charged 109 for visit. I Totally understand the charge, but not something I’d recommend anyone else do.

Cesar Chavez did excellent work! Love that there’s no chemicals, and My carpets are always super clean

Zerorez delivers what is advertised. Sharp people. Excellent. Work. Reasonable pricEs.

Excellent professional cleaning.of carpet and upholstery.

Technician was on time and very professional. The carpet look great!