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based on 84484 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I paid extra for bet treatment and the room reeks of urine and we’re still stains left in the carpet after the service was complete. I cleaned them with my own machine which makes me feel like maybe it wasn’t cleaned at all. I was working from home in a class and couldn’t monitor the work that was being done. I take ownership on that end for not checking before the technician left my home.
Torrance was wonderful. He is a hard worker who loves people and his job! How refreshing it is to hear someone say they love their work. I was impressed with his work ethic and my clean carpets. Thank you.
Service not completed correctly and slow response for upper management. Still not resolved to date
Caeser was very friendly and professional, and we are very happy with the results.
I paid $60 to deodorizer my carpet, but it did not do the trick!
The rug was cleaned effectively and spots removed
My tech gave me a 30 min call and arrived on time. We took a walk-thru and he addressed any problem areas I had. He was efficient and professional. I will use Zerorez again!
Great service every time!
Great service and such a nice technician! On time and carpets look great!
Courteous, knowledgable, and dependable servicemen
We have used their service several times over the years. The time scheduled is always on spot or earlier. The technician is always friendly and helpful. This year with the Covid, the tech was extra careful with mask, etc.
Always provided excellent results!
The ease
I use Zerorez for all my clients who need those services. It’s my go-to company.
Vicki
Realtor
I paid over $200 more than quoted because my sofas had a natural fabric on them. Not happy about that at all. The cleaning was great but very disappointed about the price increase. Deceptive trade practices.
On time, finished quickly, and did a great job.
That you don’t use chemicals
Great service tech
Timely and do a great job
Amazing results. Tech was very thorough and spent time ensuring the heavy traffic and tough stains could be removed. My carpet looks brand new. Very pleased with the results and professionalism.
The technicians are so friendly and prompt. They explained everything as they went and the service provided is always excellent.
easy to schedule, prompt, professional and quality service. well worth the money!
The clean feeling of the carpet each time we use Zerorez!
Great communication, the technician arrived right on time; he was friendly, knowledgeable, and efficient. My very old carpet looks almost brand new! ZeroRez is the BEST!
Fair pricing; quality work. Our technician - Edwin -- was terrific! Knowledgeable, polite, explained each step.
They get my carpet very clean with no residue or scent. With no residue there are no products left over to attract the dirt and that’s a big plus with us and our allergies.
Friendly and knowledgeable technician and he did a great job on my floors.
I have used Zerorez several times. The stains come up and the carpet looks better for a longer period of time.
Chavis McCollister was very courteous and professional. He explained the use of Scotch Guard and how to keep the carpet cleaner longer.
I will recommend Zerorez to others.
The cleaning was very thorough. The technician, Torrance, was efficient, professional and cheerful.
Friendly, professional staff and thorough cleaning.
Carpet looks great. Tech Courteous, professional prompt