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based on 83961 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Talk radio 1090.
Friendly technicians, zero toxins, super clean results.
The technician was great! The carpets were well cleaned before my move in.
Great technicians and cleaning protocol leaves my carpets clean and soft.
The products are odorless, they dry quickly, and they are free of chemicals.
The technician was prompt, professional, and thorough.
Service was great. It was more expensive than I thought it would be for the work done.
Easy scheduling. Great service!
Eco friendly, affordable, efficient and friendly/polite professional technician.
Most effective carpet cleaning available and good value.
The guys who came to clean out our vents were very professional and super nice. Very good experience
Great people and a quality product!
No chemicals
The technician did an excellent job and the floors look new again!
The tech was incredibly friendly and did an absolutely stellar job.
The quality of the finished cleaning.
Amazing!
I only use Zerorez for my carpet cleaning. The guys are always great, careful with our furniture and knowledgeable.
i like that you get the carpet clean and drys pretty quick. the people u have sent out r especially nice and conderate, unlike another company i have used
After my carpet was cleaned it appeared to be dirty. We cleaned it after zerorez the next day and you could see and smell the difference. My carpet was "raised" again.
I've used Zerorez over the past 5+ years and this time was different. My carpet was not clean.
Improved scheduled service notifications to your employees. Employee education of advertised specials.
Ken and Dave are amazing! They did an excellent job at our church! From beginning to end, it was an easy, great experience. Highly recommend!
The cleaning process is very good. The carpet looks very clean and the drying time is short. It just beats “shampooing” hands down. It is the best carpet cleaning process.
CJ was early, did a great job and was very professional. Will definitely use again in the future. Carpets are clean and no chemical smell.
Did a great job! Very clean, drys nice and fluffy-
No residue left in the carpet.
When I ordered services, I requested my kitchen floor tile to be cleaned and the grout sealed. The text I received from your company quoted a price to clean the tile and seal the grout on 7/27/20. After the technician left, and the floor had dried, I saw streaks and footprints on the kitchen floor. I called the office and asked by what technique seal is supposed to be applied. The resulting answer verified that the seal had not been applied during the technician's work. I requested a follow-up appointment for the technician to apply the sealant. Your representative made an appointment from between 11 am and 1 pm on 7/30/20, and said at least twice that I would receive a phone call 30 minutes before the technician's arrival. When the technician had not arrived by 2 pm, I was about to call your office to check on his arrival. He arrived as I was making the call to your office. I told the technician that I had not received any calls or texts about him being late. He also showed me that on his original instructions to clean my kitchen floor there was no mention of sealing the grout.
If your company is interested in making clients satisfied with your work, don't say you are going to do one thing, and then do something different, or fail to do what is ordered by the client. I am very concerned about two rugs you are cleaning in your shop, and hope that nothing happens that will make me regret using your company.
I like the professionalism of your tech, the timely manner in which you respond...and of course.....the immaculate cleanliness
The service man was very kind and polite but he left so many stains on the carpet. We’ve used Dalworth in the past and they pretreat stains and they are lifted. This is a relatively new carpet too. The carpet Dalworth cleaned in the past was much dirtier and yet the end result was cleaner so I will probably return to Dalworth.
Nice job!
I received a phone call telling the person cleaning our carpet was en route; he was going to be early. The gentleman who cleaned our carpet was 45 minutes early. He explained what he was going to do and asked if we had any pesky stains. He was quick and efficient. He wore a mask. He cleaned three rooms and an entry way. One bedroom we felt could’ve been cleaned better & we noticed he didn’t clean a small area in that room. He removed a pesky stain that seemed darker than the high traffic area that still looks dirty. It was worth the $117 we paid; however, we believe it could’ve been cleaner and probably won’t use them again.