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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was friendly and accommodating. The service was great. Carpets feel so clean.
Great service, Nick did an awesome job.
Clean natural and great smell
Great service!
Great customer service! I was able to speak with someone as soon as I called, and I got an appointment booked that week.
Extremely polite and serviceman was well educated in his line of work. The end results was beautiful . In the future I want to get my wood floors done .
The overall professionalism, service and product.
D0 not share my name. I did like your service and my carpets looked good.
The technician arrived and went right to work. He was pleasant, efficient and worked efficiently. The carpets look great and there is no residue when dry. We've been using Zerorez for 13 years and wouldn't consider any other vendor.
Professional staff. Did a great job cleaning my carpet.
no problem great work.
Wonderful service! Technician was super professional and did a great job!
Took longer than expected due to training. Our staff had to stay here longer to oversee.
Carpets look great. The gentleman who cleaned our carpets represented your company well. Knowledgeable, polite, and professional. He also let my husband follow him around and explained the process to him.
Paid to have the carpet protector sprayed on my carpets but it wasn’t done, Zerorez employee left and forgot to spray carpet.
The total price was twice the amount I paid for a competitor’s service, but the service was not worth the price. It was adequate but not exceptional.
Spend more time on high traffic areas and spots in carpet. I think more dirt would come out if the carpet was worked a bit longer and from a different direction.
Easy to schedule. Serviceman was on time, wearing a mask, and completed the carpet cleaning within 1 hour.
Good customer service.
All were top notch. Loved the results and the very knowledgeable tech. Will definitely use you again.
Great professional who came to my house!!!
Great products used!!! So pleased with my carpets!!
Amazing job, the gentleman that cleaned my house did great!
Caesar was great! I really enjoyed his explaining to me the process. I will definitely call you again and I will request Caesar again. Thank you very much for such great service, I am exceptionally pleased!@
Professional technicians, very personable and hard working!
Fantastic job cleaning our ducts.
Great job on the carpet. Technician was prompt,friendly and efficient.
Showed up on time. Personable technician. Went above and beyond and did a great job.
Cleans good
Your crew is on time and calls ahead of time.
In cleaning an area rug in our living room, you through what I believe to be negligence/inexperience on the part of your technician caused damage to the rug --- ripples around the rug's perimeter and for lack of a better description damage to the rug nap or pile in two different locations. I provided photos of the rug to your business. It took several phone calls to your business in order to get someone out to our home to look at the rug, pick it up and return it to your facility. Rug has not yet been returned to us, so at this point I do not know if the problem has been corrected. I will not be using you again.
Very fast and very efficient