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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How clean my carpets look and smell afterwards. Technician very friendly.
Environmentally safe for children and pets.
On time, professional, nice job, good value
Very clean and informative service
Courteous workers and professional clean carpets!
Technician was early and very friendly.
Technician was on time, explained everything and very professional.
Make sure the appointments are kept as per originally scheduled. Also your employees should not walk all over the house without shoe covers. Other than that, good job!
I think my hall way is not given full attention. Where is a spot two-time cleaning application should Apply After some interval0f 5 to 10 minutes
Good job
They did a better job than some of these other places they did a good job my couches and I'm very pleased have a blessed day
Fast and efficient
The technicians always arrive within the time window. They are courteous and professional.
We used Zerorez for the second time and again we were very pleased. The technician, Ceasar, showed up on time and was efficient and professional in cleaning our carpet. He explained the process and what he would be doing. He performed a thorough job. He wore a mask and did a terrific job. The carpet (6 rooms) dried within the time frame he quoted and look GREAT!!! We couldn’t be more pleased with Zerorez. And we appreciate Ceasar and his work ethic.
Very professional!
I moved my mattress and box spring and asked if he would clean the carpet between the slats so under the bed would be cleaned. (We are getting ready to put the house on the market and move) Once he left I realized that it didn’t happen. He did a great job on everything else. It just disappointed me a little.
Cleaning is so great. Best I've found in a very long time. The gentleman that came was so polite and we had a great time talking while he did his job. Couldn't ask for a better representive to do the job. Thanks again for a job well done in my house.
The technician was prompt, courteous and efficient in getting the job done great and throughly while making sure it was to my liking!
Quality, affordability, and promptness...
Was good job done. Was not sure my carpet will dry but it did by morning. Thanks
The technician was as fast and did a great job. Whatever be used cleaned very well.
Carpet looks great
Service tech
I called in advance of my appointment to make sure the employee would be wearing shoe booties. I was told that he would absolutely be wearing them due to Covid. But when he arrived, I asked if he had them and he said no.
Your products leave our carpets looking clean without being stiff from chemical residue.
We had Zerorez come out and cleans our Air Conditioner ductwork. The two guys that showed up were very friendly and very professional. They said it would be about 3 hours and it was! They were thorough and cleaned up behind themselves very well!
The difference in that the carpet was no soaked and required the opening of windows to help in drying out the carpet.
Technician Chavis was professional and courteous.
Prompt arrival (Zerorez called ahead to let us know he was on his way). Very pleasant employee to chat with. He did a thorough job.
Thank you.
Efficiency, product delivers, never had to do a call back
Fast, efficient, no soap and quick drying