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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Charles was very knowledgeable and respectful!! I was able to upgrade the services on the spot!! Scheduling was fast and easy. I will be using them again! Thank you Charles!!
Chemical free
I like the special offers (like 3 rooms for $99 plus tickets to an event or gift certificates to a restaurant or business included) & how clean our carpet looks after Zero Rez pays us a visit.
Your last employee took time to explain his work & was very polite, thorough & respectful. Our only issue is that we had a dead spot in our grass near where the van was parked (not sure what caused it) after he left.
The tech who came out was on time, knowledgable, and walked me through the problem areas in my carpet with solutions.
Service is great, results are visible and the techs are friendly and knowledgeable!
79.50 per 75sq feet seems a bit high for tile cleaning.
The tech was professional and courteous despite an equipment malfunction. He completed the work in a timely manner once everything was squared away. Carpets look great and no longer have that pet funk.
CJ did a great job. Very thorough and personable young man. Dispatch and appointment scheduler had a few hiccups, but all is well.
quick and easy
Was very happy all around
I like the fact that there are no chemicals. We were here the whole time and there was no chemical smell. The carpets were beautiful And soft again when they finished. The technician was professional and knowledgeable.
The carpet looked so much better, and Torrence recommenced a tile cleaning without being too pushy. It was well worth it.
The techs are always polite and most seem to understand some of the specials needs older people have. I have Zerorez out about every 3 or 4 months and have for 5 or more years. I do not have anything negative to say.
Speed and professionalism.
Great staff and excellent service. Thank you very!
Service was great. Done quickly and as expected.
Fast service, carpets look great and no dampness.
carpet clean as expected
Aside from being very polite and professional, your employee took the time to ask me to look over the "finished" cleaning - making sure I was satisfied!
Great cleaning and service.
Process & service
Avoid leaving footprints on the wood floors and please ask before you change the thermostat. Otherwise, the tile looks good.
How nice they looked after
They provide low price, but really take interest in doing a great job f cleaning.
Worth the price. I had stained carpets that other companies couldn't get out. I want to sell my home eventually and want to save the carpets for showings. Thanks to Jeff, he had professional and personality traits.
The dog urine smell did not come out of my carpet even after paying for the special solution to treat it. The young man who came was polite and on time and worked hard
My carpets look beautiful and fresh. It feels wonderful to have a clean home. Lakeem was very professional and did his job well. I even sanitized my dog's paws before she came back in the house
I love the price and definitely the professional service.
Ken Beck did a great job here in our office!
I will recommend you! However, the stains which made me call a carpet cleaner and pay 140 dollars or so are still there. The rest of my carpet was in good shape.
No harsh chemicals used. Technician was professional and knowledgeable.