What our clients think of us!

Chavis was really good

I have used Zerorez many times but this was not a good experience it felt from the beginning the service person was trying to sale additional services. I was expecting to pay more this time because I was having a recliner cleaned with the carpet but the total of $449 was higher than expected. It felt like I was dealing with a contract person and not someone associated with Zerorez - his van did not have Zerorez on it. Disappointing all around.

Stick to the quote that you give on the phone instead of doubling it

Very happy with the gentlemen that came to our home. They were prompt, went straight to work and did a fantastic job!

Y’all ruined my tile. Have sent people out twice and they’ve only ruined it more. I have one more appt next week with y’all for a THIRD time to try and resolve the issue

They stand behind their products/services and customer service is fantastic!

Your service has always been exceptional. From stains on carpet to dirty grout lines, your products have always provided the very best cleaning.

Good work. Professional and great communication.

I've used you for years. I like that you don't use chemicals. My carpet stays cleaner much longer than when I was using traditional methods. Zerorez has very peofessional technicians.

I have been a customer for years because you do such a wonderful job. My carpets are cleaned, sanitized, and protected ; and always by a very courteous, friendly and efficient person. He wore protective shoe covers and a mask, and assured me that he would take care of making my home clean and safe. Thank you, I'll call again next year.

More flexibility with scheduleing

I had a reservice done this time and nothing improved. The service rep was at least honest up front and did not make any promises to remove the main big stain like the previous rep did. I’m just disappointed I spent almost $200 and there is little improvement when I was promised the main stains would come out no problem the first time.

The carpet looks great.

Great job!

Efficient and fast great job overall

Great service tech, on time and my carpet looks great

He was on time personable. Prepared me for the job, explained how he would do the job.

When the job was complete asked to check his work. I would recommend him to clean again.

Thank you

My tech(JaQuan) was AMAZING! He was very knowledgeable in regards to the whole cleaning process and asked me about product I may have used as this could have a significant impact on the outcome. He also cleaned my sectional and it now looks bran new!! I will definitely request this technician again. I have used Zerorez twice before and always happy with there service!!!

The pet odor

Great value for the services received! Employee was knowledgeable and helpful.

Good Service.

we spend $1,400 to have our carpets cleaned with the Pet coverage.
We can still smell pee in the family room.
Now happy

Super on time. Superior cleaning and not sticky when done. The price is fair.

Crew did not show up during a lot of time slot. I was compensated with some free service but my time is very important and I had to rearrange my schedule due to them not showing up during the two hour window that I was given.

I love the look and feel of the caepets when they are Zerorezed.

WE have had the same guy a couple of times and he is great, very friendly and does a very good job and cleaning up.

Friendly professional service ,good work

The technician was very good and the result was excellant

Tech did not seem knowledgeable about stains & removal. In the past the tech offered a special stain cleaning process but this one did not. Total wate of our time.

No chemicals, fresh scent, no high pressure sales techniques, easy scheduling, and reasonably priced.