Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2020 — Rated 10 out of 10 by Arnold Flores Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the professional service that I received at my residence for the upstairs bedroom carpets. Excellent work and will definitely refer my family, friends and neighbors.
Thank you very much & God bless you, Arnold

Report a concern   August 20, 2020 — Rated 10 out of 10 by Ivana Gomez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service, kindness, fast, great service, eye for detail our tech Cesar had it all and then some. Not only will I use y’all again I will personally (along with my mother) refer y’all and Cesar to be the tech in the future.

Report a concern   August 20, 2020 — Rated 10 out of 10 by Maria Torres Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning and pet treatment. Looks and smells great!!

Report a concern   August 20, 2020 — Rated 10 out of 10 by Tangela Arnwine Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Randy did fantastic job!!

Report a concern   August 20, 2020 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had an excellent experience Your representative, Darwin fully explained the options and did an excellent job.

Report a concern   August 20, 2020 — Rated 10 out of 10 by Mary Jameson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a great job. My carpet looks wonderful. I have and will continue to recommend you to friends.

Report a concern   August 20, 2020 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent and professional.

Report a concern   August 20, 2020 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was well informed kept me posted thru out the job and left a clean work area

Was more then happy

Report a concern   August 20, 2020 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don’t use chemicals to clean the carpets and they feel clean afterwards.

Report a concern   August 20, 2020 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A really good job on a very bad carpet

Report a concern   August 20, 2020 — Rated 10 out of 10 by P.A.D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez for years for carpet and upholstery cleaning and we have always been pleased with the results. We recently had our kitchen tile and grout cleaned and we were amazed at the difference it made. The technician was very nice, knowledgeable and professional. We highly recommend Zerorez!

Report a concern   August 20, 2020 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

These two carpet cleaners were "the best" I have seen in years! Very professional, they actually sent two people instead of one, treated the spots as expected, also set up protectors on corners and furniture that hasn't been used on previous visit while I have been here. The carpet looks better than it has entire last year I have been here.

Report a concern   August 20, 2020 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and great cleaning. Appreciate your staff so very much. On last visit had Mark, who is new but her did a great job and is very customer service oriented.

Report a concern   August 20, 2020 — Rated 10 out of 10 by Brillian & Mary Bivens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was very professional and fast my carpet looks new .

Report a concern   August 20, 2020 — Rated 9 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

blue water hose left a mark on my carpet and dripped on my wood floor leaving spots. Buddy was very nice, respectful, and prompt.

Report a concern   August 20, 2020 — Rated 10 out of 10 by John Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Thanks

Report a concern   August 19, 2020 — Rated 0 out of 10 by O.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   August 19, 2020 — Rated 10 out of 10 by Lou Stettler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and very fast!

Report a concern   August 19, 2020 — Rated 5 out of 10 by G.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We heard great things about this company, however we were not satisfied with the outcome. There are some spots the technician stated was normal wear and tear on the carpet, and couldn't be cleaned. However, after consultation with others who have used different cleaning services, they believe this should easily be addressed by a professional cleaner. We would like to understand what options there are to get this remedied.

Report a concern   August 19, 2020 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   August 19, 2020 — Rated 10 out of 10 by Amanda Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service! Quality of work was excellent

Report a concern   August 19, 2020 — Rated 10 out of 10 by O.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came to clean my floors was very nice, helpful and did a great job.

Report a concern   August 19, 2020 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and the carpet looks better than new.

Report a concern   August 19, 2020 — Rated 10 out of 10 by Mary May Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and best of all...super clean and smelling carpets. Love the fact of less chemicals and lots of water! Nearly all stains are removed! Thank You Zerorez!

Report a concern   August 19, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EVERYTHING! CJ IS AWESOME!!!!

Report a concern   August 19, 2020 — Rated 8 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Left door unlocked. I asked, he said he locked it. I didn't walk on carpet, my bad. Space not used, no one entered. Next day door unlocked. Partially my fault.

Report a concern   August 19, 2020 — Rated 10 out of 10 by Ted Beck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does a thorough job and the carpet remains soft, not stiff like other cleaning systems cause. I had them come back because of one spot I could still see, and they came back promptly and cleaned it again. They are very professional and their employees are extremely courteous and friendly. I will always call Zerorez.

Report a concern   August 18, 2020 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was looking for a carpet cleaning service that left minimal water in the carpet and padding.

Report a concern   August 18, 2020 — Rated 7 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

My master bath tile has White residue all the way around the perimeter‘s and on my shower door I will need to have it cleaned off

Report a concern   August 18, 2020 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and professional service. Carpets looked great afterwards!


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