What our clients think of us!

Great service. Got an appointment quickly. He was on time and did an excellent job of cleaning the carpets, getting all stains out.

We had our carpets and chairs cleaned. The young man was very kind and professional. I love the smell of the cleaning and the fact that when he was done, the carpets were almost dry. I like the fact that not a lot of water is used to clean the carpets.

The cleaning process was extremely effective.
I like the natural ingredients. The person (John) cleaning was a joy to interact with and very respectful. The price was a good price for all that was done.

Great job.

Very thorough.. clean..no residue

Very good work. Professional and efficient. Removed stains that the last company didn't.

I would recommend the carpet cleaning but not the tile cleaning, which was expensive and left pools of water on the floor for me to mop up.

Professional and excellent job.

Great service from William

The professionalism and excellent service

Your service reps are always knowledgeable, couteous and efficient.

Friendly, competent; rugs look new!

Your technician was wonderful - kind , respectful, determined to get my carpet clean and satisfy his customer. I appreciated a
brief chat with him when he finished where he stated how much he loves his job because he loves making people happy. I’m ashamed and embarrassed I’ve forgotten his name. Please look up who took care of us at 6617 Mill Valley Drive and give him Kudos (and a raise!). I will definitely recommend ZEROREZ! Thank you.

Service guys were great! Both did excellent and were very knowledgeable and courteous. I would use this company again

Everything being done was explained upfront along with the cost so no surprises
Serviceman was helpful, polite and thorough

Feel like they are healthy for us and the environment.

Our technician was very courteous and helpful. It was easy to set up an appointment and to cancel when necessary without penalty.

The technician was very knowledgeable about carpets in general and the cleaning products needed.

It work

Heavily soiled carpet was not as well cleaned as on previous visits. Hard to tell that when it is freshly groomed & damp but when it dries, it is apparent.

The tech was extremely professional, wore shoe covers, set out corner protectors and explained the whole process. Carpets looked great when he was done!

Some of the stains have returned

Easy to schedule, professional technicians

Raymond T did a very good job. He was extra careful with my stairs. I was concerned about scratching but there we no problem.

I just wasn’t happy with how the carpet felt afterwards. He did explain that it was kind of “crunchy “ in areas and I understood that to be in highly trafficked areas. But in checking areas that have MUCH less traffic it was still that way. I have used other cleaners and not experienced that.

Collin wasn’t very helpful on certain questions we asked and didn’t seem very interested in his work. Was expecting a better experience with the technician. Overall product was good. Carpets appear cleaner, however there’s still a dog scent remaining on the carpet, which he told us we didn’t need deodorizer when we asked for it.

They were easy to schedule, the tech was professional and my carpets were cleaned.

Professional Service

You are efficient and professional from making the appointment through to leaving my home after completing the work. Darwin did the work for us, and did an excellent job. He made an understandable explanation of why the carpet protectant would help save us from replacing our builder-grade carpet as soon as we think it will be needed, though we didn't add that to the service.

Very thorough and professional