Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 11, 2020 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Aside from being very polite and professional, your employee took the time to ask me to look over the "finished" cleaning - making sure I was satisfied!

Report a concern   August 11, 2020 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning and service.

Report a concern   August 11, 2020 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process & service

Report a concern   August 11, 2020 — Rated 8 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

Avoid leaving footprints on the wood floors and please ask before you change the thermostat. Otherwise, the tile looks good.

Report a concern   August 11, 2020 — Rated 9 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How nice they looked after

Report a concern   August 10, 2020 — Rated 10 out of 10 by Mona Syed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They provide low price, but really take interest in doing a great job f cleaning.

Report a concern   August 10, 2020 — Rated 10 out of 10 by Rosemary Barton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worth the price. I had stained carpets that other companies couldn't get out. I want to sell my home eventually and want to save the carpets for showings. Thanks to Jeff, he had professional and personality traits.

Report a concern   August 10, 2020 — Rated 5 out of 10 by M.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The dog urine smell did not come out of my carpet even after paying for the special solution to treat it. The young man who came was polite and on time and worked hard

Report a concern   August 10, 2020 — Rated 10 out of 10 by Joyce Rainey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look beautiful and fresh. It feels wonderful to have a clean home. Lakeem was very professional and did his job well. I even sanitized my dog's paws before she came back in the house

Report a concern   August 10, 2020 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the price and definitely the professional service.

Report a concern   August 10, 2020 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ken Beck did a great job here in our office!

Report a concern   August 10, 2020 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I will recommend you! However, the stains which made me call a carpet cleaner and pay 140 dollars or so are still there. The rest of my carpet was in good shape.

Report a concern   August 10, 2020 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, no soap and quick drying

Report a concern   August 10, 2020 — Rated 10 out of 10 by Tina Burney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpets look and smell afterwards. Technician very friendly.

Report a concern   August 10, 2020 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally safe for children and pets.

Report a concern   August 9, 2020 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional, nice job, good value

Report a concern   August 9, 2020 — Rated 10 out of 10 by Sylvia Gutierrez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean and informative service

Report a concern   August 9, 2020 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous workers and professional clean carpets!

Report a concern   August 9, 2020 — Rated 10 out of 10 by E.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was early and very friendly.

Report a concern   August 9, 2020 — Rated 10 out of 10 by Tammy McIntyre Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, explained everything and very professional.

Report a concern   August 9, 2020 — Rated 8 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Make sure the appointments are kept as per originally scheduled. Also your employees should not walk all over the house without shoe covers. Other than that, good job!

Report a concern   August 9, 2020 — Rated 5 out of 10 by H.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I think my hall way is not given full attention. Where is a spot two-time cleaning application should Apply After some interval0f 5 to 10 minutes

Report a concern   August 9, 2020 — Rated 10 out of 10 by Joe Lyon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job

Report a concern   August 9, 2020 — Rated 10 out of 10 by Jo Anne Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a better job than some of these other places they did a good job my couches and I'm very pleased have a blessed day

Report a concern   August 9, 2020 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient

Report a concern   August 9, 2020 — Rated 10 out of 10 by Jan Frisch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians always arrive within the time window. They are courteous and professional.

Report a concern   August 9, 2020 — Rated 10 out of 10 by Rhonda Satterfield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We used Zerorez for the second time and again we were very pleased. The technician, Ceasar, showed up on time and was efficient and professional in cleaning our carpet. He explained the process and what he would be doing. He performed a thorough job. He wore a mask and did a terrific job. The carpet (6 rooms) dried within the time frame he quoted and look GREAT!!! We couldn’t be more pleased with Zerorez. And we appreciate Ceasar and his work ethic.

Report a concern   August 9, 2020 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional!

Report a concern   August 9, 2020 — Rated 4 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I moved my mattress and box spring and asked if he would clean the carpet between the slats so under the bed would be cleaned. (We are getting ready to put the house on the market and move) Once he left I realized that it didn’t happen. He did a great job on everything else. It just disappointed me a little.

Report a concern   August 8, 2020 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning is so great. Best I've found in a very long time. The gentleman that came was so polite and we had a great time talking while he did his job. Couldn't ask for a better representive to do the job. Thanks again for a job well done in my house.


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