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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Environmentally clean and quality service.
Always happy with the service and the people.
No soap.
Straight information from the technician and their ability to keep you informed of the process and additional treatments that might address the situation more effectively than planned. Competence!
It was easy from start to finish.
Scheduled by texting.
Short video told me what to expect and how to prepare.
Confirmed appointment by text.
He arrived on time, was very professional. Explained everything, did a great job.
My carpet dried really quickly.
Most companies tell you to vacuum after it dries so it’s not stiff. I didn’t need to do that.
My carpet looks beautiful and is so soft.
Zerorez is now the only company I’ll use!
We like that you do not use chemicals or detergents in your cleaning process.
Gentleman was very prompt. Very personable. Did a good job. The carpets and large area rugs dried quickly. I would definitely use Zerorez again for future cleanings. Jane Flemming
I liked how they were punctual and walked me through what they were going to do. They did an awesome job.
ZeroRez did a great job cleaning our carpet and couch and I am confident that my kids are safe and there aren’t a bunch of chemicals used.
Hot water concept and no soap.
you're always amazing, from the moment you call to the moment you leave.
Chavis was very professional, kind, and through. He was prompt and removed a difficult spot for us. I am very grateful for his efforts.
On time and you did a Great job!
I have been using Zerorez for 6 years and would not use any other company to clean my carpets. Your technicians are always THE BEST! I always recommend your company.
It was a quick, high quality job.
Green
I’ve used Zerorez in the past and loved them but was unimpressed this time. My carpets didn’t look much different than before they were cleaned. The carpets were also saturated in some areas and barely damp in others. The technicians showed up early and seemed in a hurry
Fantastic results! Friendly, professional personnel.
Quick and clean!
The carpets dried very quickly. They also felt great under our feet when they dried. Your serviceman was wonderful and very professional. Unfortunately I did not get his name but he was a pleasure to deal with.
Nothing! I do not rate anything at the highest level.
Great job on my tough stains from Kiddos
You know how they can be! The Technician was politely working and efficient! Very Pleased w his performance!
efficient - good job
Tech didn't seem to give any special attention to stains, and the carpet didn't get as clean as I was expecting overall.
I love the fact that Zerorez leaves no sticky, crunchy feel on the carpet after its been cleaned. The technicians are always very nice and do a great job. Pricing is comparable to other cleaners, but now that I have found Zerorez, won't use the sticky, soapy ones anymore.
I love Zero Rez. Have used your crew for several homes for many years.
No chemicals
The carpets looked great. I still can tell they have been cleaned a week later.
The tech was very thorough and was very cautious and careful about not scaring my cat. This was my first time to use Zerorez, but it won’t be my last.
Zerorez gets my carpets so clean! I have used you over the years and will not use anyone else.
Your service man Joseph is just the best! I want him on my next cleaning.
Thank you so much,
First name removed
Love how soft and clean the carpet feels after. Also, love that stains don't return because there isn't any residue to attract dirt.