- Phone: (214) 372-5326
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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Great customer service! Quality of work was excellent
The gentleman that came to clean my floors was very nice, helpful and did a great job.
Great service and the carpet looks better than new.
Great service and best of all...super clean and smelling carpets. Love the fact of less chemicals and lots of water! Nearly all stains are removed! Thank You Zerorez!
EVERYTHING! CJ IS AWESOME!!!!
Left door unlocked. I asked, he said he locked it. I didn't walk on carpet, my bad. Space not used, no one entered. Next day door unlocked. Partially my fault.
Zerorez does a thorough job and the carpet remains soft, not stiff like other cleaning systems cause. I had them come back because of one spot I could still see, and they came back promptly and cleaned it again. They are very professional and their employees are extremely courteous and friendly. I will always call Zerorez.
I was looking for a carpet cleaning service that left minimal water in the carpet and padding.
My master bath tile has White residue all the way around the perimeter‘s and on my shower door I will need to have it cleaned off
Great and professional service. Carpets looked great afterwards!
Efficient and professional
Two things for sure..
Your product is A+ and your employees are 2nd to none.
They are 1st class, helpful, efficient, accommodating and customer focused.
Thanks for the awesome cleaning and the awesome employees.
Chuck Chamberlin
Relative good service...
Easy to get appointment, tech was great, and took mask
Precaution.
I recommend Zerorez. They came out promptly when the appointment was scheduled. In fact, the representative was early. He took the time to explain the steps of the cleaning. He took his time to clean and didn't rush. We had a rug that he was scheduled to clean and was honest enough to explain that if he cleaned the rug, it would bleed its colors and ruin it. He took it off the ticket and only billed me what he serviced us. I would highly recommend this company and use them again.
TheBrowns8/2020
The technician was polite and did a good job.
The technician was thorough and knew all about the product. The carpets came out great.
Will definitely recommend to others.
Doing good. Last job was great!
Toxin free
Friendly staff
The Zerorez Technician methodically & thoroughly cleaned my carpet and it was dry in no time at all.
He was polite and courteous, dressed well, clean cut.
While you ultimately returned my area rug to me in reasonably good shape, it took a great deal of effort on my part to get what I considered an appropriate response and level of concern by management regarding my initial complaint to you. I will look elsewhere should I need rug cleaning in the future.
Nick
Promptness
Our rep was very helpful and honest. He did a great job and made us feel comfortable the entire visit.
Our service tec was so very nice, he did a great job!
You honor the work.
Technician was super professional, wore a mask the entire time and did a great job!
The technician was a friendly hard working guy who did an amazing job!
We heard great things about this company, however we were not satisfied with the outcome. There are some spots the technician stated was normal wear and tear on the carpet, and couldn't be cleaned. However, after consultation with others who have used different cleaning services, they believe this should easily be addressed by a professional cleaner. We would like to understand what options there are to get this remedied.