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based on 84482 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient, professional service with good results
Tech was on-time. thorough, and did a great cleaning job. Pete
The technician that came out for our re-visit was great! Our carpets look great. Thank you for the re-visit. I will always use Zero-Rez.
The entire process was simple, but your pricing is a bit high. The technician was awesome, very friendly and very efficient. After finishing, the carpets looked very good. Only your pricing kept you from earning a 10.
Technician was very polite and professional. He did an excellent job cleaning my carpets.
The process is clean and works extremely well!
Excellent technician! Also like no chemicals used.
great customer service and very clean carpets
Everything. Mario our cleaning carpet technician was awesome. He was super nice and very professional & courteous. Our carpets look brand new (in fact, they are at least 10 years old). He suggested and we added the protectant on the carpet. If I could give Mario a 100%, I would.
Technician worked very, very hard to effectively clean our heavily soiled carpet. We are quite pleased with the results.
Friendly, capable service, good results
Inability to remove stains.
I was pleased with the last technician. He got right to work with only small upsale speach.
Techs before took so much time measuring and trying to upsale me which was irritating.
I had to reschedule for My tile to be cleaned again. This was a great inconvenience since we had to move the washer and dryer out of the laundry room which was being cleaned. Now we have to go almost 1 week with out a washer and dryer until the service can some back to clean. I also took off work for both services. This was the biggest disappointment.
I did recommend your company the first time, but now I’m uncertain.
The cleaning Man was so nice and personable-
The service agent was courteous, polite, concerned and thorough.
Very profesional and courteous work. Quick and friendly service and carpets look great
Service was excellent!! Left my carpet looking brand new!!
Quick, efficient, professional and my furniture looks great! Affordable and the technician that cleaned my furniture was wonderful!
Zerorez arrived on time, the technician discussed our expectations the he described his plan to clean our carpets. The results are great and our carpet has never looked better.
John and I thought that yall did a awesome job. The carpets look like new. Thank you!
Being on time to the appointment and the product really works! No smell And a great gentleman Doing the work-
Both technicians were very professional. They spot cleaned to remove soiled areas first, then steam cleaned the carpets to like new condition. Zerorez is definitely top notch and I’d highly recommend them for future customers.
My carpets are clean again.
Love Zerorez; I’d never use any other company.
Always recommend them.
Use only steam. No chemicals. They were courteous and fast
They did a great job & the technician explained every little detail about the floor & carpet when it was finished.
I like the fact that you do not leave soap products in the carpets. I also was impressed with the professional approach of the service person. I was impressed with how well my home was left in good order.
Carpet looks brand new and all pet stains are gone!
I love that my carpets are clean!!! It takes about 32 hours before it's dry with the ceiling fans running. The cat hair comes up with the service that doesn't come up with all the vacuuming that I try to do. The young man did a good job.