Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 24, 2020 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was amazing!

Report a concern   August 24, 2020 — Rated 10 out of 10 by Sharon Troutz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very nice and professional. He did a great job on my carpets which is saying alot/
I live in an apartment and have been here for 11 years so they were pretty bad. Now they look
like new. Very impressed with the whole process and would highly recommend.

Report a concern   August 24, 2020 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors look great!!!!

Report a concern   August 24, 2020 — Rated 10 out of 10 by Kay Nicholson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

OMG, another wonderful experience with Zerorez! Upon Charles' arrival, he proceeded to walk the areas with me and explain the procedures he was recommending for the day. I am always so pleased when they are through cleaning my carpet. No more icky feeling on the carpet only fresh clean icky free carpets. Thank you Zerorez and thank you Charles for caring for me and the health of my family through the cleanliness of my carpets. I will recommend you to everyone I speak with on a daily basis.

Report a concern   August 24, 2020 — Rated 6 out of 10 by J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Service was good, but it was a lot more expensive than I expected. The amount more than doubled the original quote.

Report a concern   August 24, 2020 — Rated 8 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Unfortunately some of the stains are already coming back up. Should I stay with spray bottle technician left?

Report a concern   August 24, 2020 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was friendly knew what he was doing and was done in no time.

Report a concern   August 24, 2020 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Treatment and services were quick and thorough. I am happy to have clean carpets again! The service guy was extremely nice and professional.

Report a concern   August 24, 2020 — Rated 10 out of 10 by Cheryl Francois Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and quality work

Report a concern   August 24, 2020 — Rated 0 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I booked an appointment to have an August special which included 3 rooms for $99 PLUS 4 tickets to Hawaiian Falls. Service was completed but no Hawaiian Falls tickets because you ran out.....ridiculous!!! I booked with this company specifically for the promotion and you did not follow threw. False advertising and not reliable. I will not be a returning customer nor will I recommend this company!

Report a concern   August 24, 2020 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tile floors look brand new again.

Report a concern   August 24, 2020 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional

Report a concern   August 24, 2020 — Rated 10 out of 10 by Carolyn Senato Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service,”. 15 year old Carpet looks like new. This is my second cleaning in two years for pet stains. Thank u zerorez For giving my carpet back.

Report a concern   August 24, 2020 — Rated 7 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Slow down and do a better job!

Report a concern   August 23, 2020 — Rated 10 out of 10 by Terry Briggs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The set ice tech was amazing! Excellent job with the floor and an outstanding dude.

Report a concern   August 23, 2020 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and quality.

Report a concern   August 23, 2020 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional Service

Report a concern   August 23, 2020 — Rated 10 out of 10 by Hillarie Deciga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carlos was very professional and did a great job! He was very good at telling me what he was going to do, he did his job in a timely manner and I would definitely have my carpets cleaned by him again.

Report a concern   August 23, 2020 — Rated 10 out of 10 by Kerry OKeefe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, competent, service worker who did a great job.

Report a concern   August 23, 2020 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose was very professional and personable. He did a great job. Will definitely call on Zerorez again.

Report a concern   August 23, 2020 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, in fact earlier than originally planned, Employee explained they entire process. Results were excellent

Report a concern   August 23, 2020 — Rated 10 out of 10 by J.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   August 23, 2020 — Rated 8 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

There was a spot that didn’t get treated. Otherwise we were happy.

Report a concern   August 23, 2020 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was amazing! We always have great service with zerorez!!

Report a concern   August 23, 2020 — Rated 10 out of 10 by Beth Fuller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great after Caesar cleaned them. The price was very reasonable, and he was right on time.

Report a concern   August 23, 2020 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaner was prompt, friendly, did a good job and cleaned up afterwards. These are
my expectations and he did well on all of them. Thank you!

Report a concern   August 23, 2020 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does a great job with tough carpets. They go above and beyond to try to treat stains and make sure the carpet is in great shape.

Report a concern   August 23, 2020 — Rated 10 out of 10 by Jennifer Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved everything

Report a concern   August 23, 2020 — Rated 0 out of 10 by E.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My pet smells are not gone yet! That awful smell is still persistent all thorough out my house.

Report a concern   August 22, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the service and technican


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