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based on 83481 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love the guy that come to our house he was very friendy.. We would like him again very nice guy :)
Great service and exceptional results. Very professional and friendly staff.
John V was great this time. Service has been hit or miss the past few years.
Quick and super clean
Expert job, kind, professional
Accurate cleaning use of products.
Caroet not quite clean after drying. I noticed all wall areas not touched. Bathroom baseboard knocked off. Overall. May need a second cleaning. Didn’t smell citrus product.
carpets are clean
Prompt, courteous, efficient, great job. Stephen R the technician was very nice
The technician was polite, professional, and very knowledgeable about cleaning! Our 24 year old carpet looks new! I highly recommend Zerorez!
Very pleased with the entire process. Good people going a good job.
Can wLk on carpet in 2-3 hrs. The young man who did my carpet and sofa was so polite and very good.
Carpets still wet 24 hours later, They don’t look clean , tech did a rush job. Was in and out completely from start to finish and paid in 45 mins. 3 rooms of carpet cleaned and a tile area cleaned and sealed. All edges of the tile area are still brown and the interior and yellowish. He said the carpet would be dry in 4-5 hours! It was still wet when I left for work the next day at 10am! It seems like a lot of water was dumped on my carpets. Each room I had to ask him to do the thresh holds again. These are not soiled carpets by any means. I have no pets or children. I feel ripped off spending $204 for the service. It’s the 2nd time I have used your company with great disappointment. I don’t want a bunch of chemicals and soap on my carpets so I chose zerorez but I might as well throw a water hose on my carpet and let it dry and keep my $204!
Explained how the work would be done and completed it leaving everything in order.
great job
The techs are always very knowledgeable and honest. The services are always great.
Great and thorough and quick service. Would highly recommend.
:-)
It is very clean with out chemicals
I thought the price for cleaning the tile was a bit pricey but he did a great job!
On time service and friendly technicians
What I like is your professionalism, promptness to show up when scheduled and friendliness of your employees.
Very professional l
on time. services done in timely way. would usE again.
The service techs were amazing. Extremely polite, knowledgeable and friendly. While additional services and recommendations were offered, I did not feel pressured to purchase additional services. Work with done quickly and the area looks awesome!
I do not like signing a tablet not knowing what i am signing. I do not think I should have to print a receipt and not be handed a receipt upon completion of the job done. Very disappointing. Last time I used you’ll I called, requested a receipt be mailed. Never was. Gave you another time to clean, ask for receipt and had to sign tablet again. If you cannot provide me a paper receipt upon job completion that is last time to use you plus I learned that you only clean surface. That was a first to know. Very disappointed.
No harsh chemicals
I really like the cleaning of my carpet,your staff are great.keep up the good job.
Speedy service. Great customer service.
Excellent service and price
Very good work, listened well, did the work, and followed up to completion