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based on 83481 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals. Friendly and thorough team members.
Dependable & service person very friendly & did wonderful job
Consistent competitive pricing with a great product and service! I would highly recommend Zerorez to remove stains and get carpet thoroughly cleaned! I’ve used them over a half dozen times and I’m always completely satisfied.
The results
Cleaning got rid of stubborn stains so I am pleased,
On time and the carpet looked new again.
Excellent job done by Charles W. Excited our expectations.
Good value, ease of scheduling, good communication, timely arrival
I like that you are a “green “ cleaner.
Carpet still looks bad
The tech was extremely professional and explained each step.
They were prompt, communicated wren they'd be here and then actually followed through! (Hard to find sometimes). And they were fast and efficient
Chavis was very professional & knowledgeable when it came to cleaning my carpets. He did an awesome job & I highly recommend his service!
Your associates are always so courteous and helpful. The service is impeccable. I'll never use another service.
Customer service was great.
Only downfall, is that our carpet is still pretty wet in our master closet after 24hrs. We may have to put fans and a dehumidifier in there, we are concerned about the amount of moisture left in the carpet, and if it will dry properly.
Awesome customer sevice with tech!! Great job ... my carpet looks so new!!!
Easy to schedule service, prompt, efficient service and explanation of how product works.
Honest evaluation of the cleaning requirements and options available. Expert execution of the plan. Solid results, as had been explained.
My carpets are cleaned better with your system.
The tech was EXCELLENT. Very impressed with how clean he got everything and left zero residue. Will be using Zerorez moving forward for all our cleanings.
The final bill was more than $100 higher than anticipated. If I’d been able to speak with someone when I scheduled that wouldn’t have happened.
Time efficient, effective and respectful.
The carpets were deeply cleaned. There was a deep urine spot on the carpet, but it's almost entirely gone now.
Good, reliable service.
Prompt, courteous and efficient. Liked the results.
Will definitely use your services again.
Professional, fast,thorough. Makes drying time minimal.
MATERIAL USED.
He did a good job on my carpets but did not have the right equipment to clean a chair.
Zerorez rep showed up on time. The job was done thoroughly and to my complete satisfatction!
Our service technician was fantastic. He got a spot out that we thought was going to be impossible. He was cheerful and understanding of a crazy barking dog. I will definitely use your services again.