What our clients think of us!

Great customer service

price and good job

Carpets were very clean after service and techs were friendly and efficient.

I appreciate our service persons courtesy and businesslike manner. Zerorez always works hard to get the carpet clean.

Great service, no complaints at all!!

Always do a good

My floors look awesome. My technician Ken Beck was professional on time and his customer service was impeccable.

Cleans deeply

N/A

Great service

Excelente customer service. Carpet looks and feels clean. No residues

Good job

I have used Zerorez for several years and I value the professionalism and willing to keep me happy with great service.

Your company always does a lovely job cleaning the carpets but this time I had a couple of qualms.
First the billing. It was 3 rooms for $99. I have carpet in 2 rooms, both small compared to today’s norm, yet the tech charged me $30 for the hallway. I’ve never been charged for the hallway. It could have been considered a third room.
Second, when I was paying the invoice the 2 techs stood above me and suggested a tip if I so desired. The carpet was too wet to check so I had no idea if they deserved a tip and I’ve never been ask for a tip before. It was uncomfortable for me. Since the advertised rate was $99 for 3 rooms and the actual bill was $228.67 I felt I’d paid enough without tipping.
Pay your techs more so they don’t have to ask for a tip!

The technician was very friendly and did a great job on the carpets. He worked very quickly and gave detailed instructions for the carpet drying process after the carpets were cleaned. I would use the service again because I do not like the use of chemical cleaning agents for my family and pets.

The carpet guy was very friendly and helpful. He was also very knowledgeable.

Always great results with great employees.

Service tech was most likeable; he explained all the services available such as pet..animal..protection on carpet, tile cleaning, what to expect and how to protect our carpet better..

Associate worked with me did a very good job

They are natural produces and the service given by employees is exceptionally efficient and professional.

Mario did an incredible job. We highly recommend him.
One thing that was missed is an ottoman that we was to clean and sitting beside the love seat
and we didn't pay any attention to it till after he left. Mario was showing the love seat that looked remarkable and just overlooked the ottoman.
If you would have him come by and do this we will share your company with several neighbors.

Service technician was friendly, helpful and efficient. Thanks!

Great experience! They communicated arrival time well and the process was quick and professional. Carpet looks great!

Carpets are clean

My carpet smells clean, its soft and it dried pretty fast.

I can just say - they are the best.

Professional, on time, doing a greater then great job and super friendly.

I give them the best recommendation - try them, you will not be disappointed.

Mats

John did an excellent job for us.

The technician was nice and very professional. I will definitely use Zerorez again.

Thanks!

Great technician, carpets look great.

Duct cleaning tech was initially sent out with second-line equipment, even though we purchased the premium package. Thus necessitated a reschedule, which moved tge duct cleaning AFTER the floor cleaning (which wasn’t what we wanted). The duct work ended up being top-notch, though, and Raymond’s professional attitude and diligence were also top-notch.

The floor cleaning tech, Fred, arrived two hours late. He was very professional and polite, and he worked very hard to finish, but because of the late hour (nearly 10 pm), he and I both failed to carefully inspect his shower-cleaning work. Consequently, the showers were not as clean as we had hoped for $250 a pop.

Overall, about $3,000 for inauspicious starts to both appointments and a bit less than top-of-the-line work on the showers.