Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83481 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 23, 2020 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my air in the house is so much better, I can breath in clean air!
I'm sleeping better
I wake up feeling great

Report a concern   September 23, 2020 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism and competence of the employees

Report a concern   September 23, 2020 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys say what you will do... then do what you say! Great job!

Report a concern   September 23, 2020 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Technician was very knowledgeable and professional.
Basic Service very reasonable.

Report a concern   September 23, 2020 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was good and on time and efficient t

Report a concern   September 23, 2020 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals are used and I’ve seen great results!

Report a concern   September 22, 2020 — Rated 10 out of 10 by Sonia Richards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been using Zerorez 4 8 years. My carpet looks like new.

I would not think of using anyone else and have recommended others. Thanks to Xerorez!

Report a concern   September 22, 2020 — Rated 10 out of 10 by Candy DeLira Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and knowledgeable. Explained step by step process and provided additional tips on how to prevent future stains. The final results were amazing. Our carpet almost looked like new again and we are a family of 5 with the youngest being 6 yrs old. Great experience and reasonably priced. Definitely using in the future for our carpet needs.

Report a concern   September 22, 2020 — Rated 8 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was very pleased. The service technician was very professional, and he finished in about an hour.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Jane Winge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the professionalism, quality and service provided by Drakel "Buddy" Daniels from Zerorez.

Report a concern   September 22, 2020 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are well trained in their products. They do a great job cleaning. They are prompt.

Report a concern   September 22, 2020 — Rated 0 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My hardwoods were scratched. The technician never explained what he was doing or price before starting . We were not told that we needed to clear out attic space until he got here.

Report a concern   September 22, 2020 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was awesome 👌

Report a concern   September 22, 2020 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lakeem was professional, nice, and very communicative in what he was going to do and then what he did...and he did a great job! The place smells great and looks great. We're very pleased with Lakeem and Zerorez. Thank you.

Report a concern   September 22, 2020 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and responsive service

Report a concern   September 22, 2020 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Y’all did such a great job! I love it!

Report a concern   September 22, 2020 — Rated 10 out of 10 by Tiwonge Mukobeko Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The big vacuum brush,,, does the job right.. my carpet was more than what I expected... I think you guys have the best Cleaning equipments ..

Report a concern   September 22, 2020 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came to my house was great! Friendly, professional and he got the job done! Stains are gone!

Report a concern   September 22, 2020 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast with. Great outcome

Report a concern   September 22, 2020 — Rated 5 out of 10 by A.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’m waiting to see if the carpet really stays clean this time. I had them cleaned about 6 months ago and stains appeared after 2 or so months that hadn’t been there before.

Report a concern   September 22, 2020 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very Professional had to come back and was excellent!

Report a concern   September 22, 2020 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I can't really say because I just got a steam clean as I had brand new carpet

Report a concern   September 22, 2020 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome work perform by Collin the Tech . He was very professional and took his time and did a excellent job . Highly recommend Zerorez !!!!!!!!!!!!!!!

Report a concern   September 22, 2020 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, job well done, very polite tech. Excellent!

Report a concern   September 22, 2020 — Rated 10 out of 10 by Caitlin Salmon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We’ve used Zerorez numerous times and have always had an extremely kind and polite employee show up. They’re always nice to our two big dogs (which i know can be a bit overwhelming) and they even strike up conversations with our curious toddler. When they leave our carpet doesn’t dry “crispy” and we can move our furniture back within a few hours versus having to wait an entire day like you do with any other company.

Report a concern   September 22, 2020 — Rated 8 out of 10 by M.R.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were still several grout areas throughout house (entry way, hall bathroom) that did not look white/clean like the rest of the house.

Report a concern   September 22, 2020 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service and amazing customer service as well

Report a concern   September 22, 2020 — Rated 0 out of 10 by B.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was so shocked there was a thick white sticky film all over the floor that tracks and looks awful.
I am trying to sell my house and despite scrubbing the floors 4 times the sticky film is still there and the track marks with every step make the tile look terrible. Also did not clean the floor in closet well. Terrible chemicals would not recommend.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Oksana Peters Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and quick appointment scheduling. No smell or harsh chemicals, leaves our carpets clean and fresh.

Report a concern   September 22, 2020 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service by a highly qualified team. Excellent work by all staff from those booking appointments to the techs that perform the work. Kind, pleasant to work with & excellent service.

Have used them in the past and will use them in the future. Keep up the great work!!!


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