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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service has always been exceptional. From stains on carpet to dirty grout lines, your products have always provided the very best cleaning.
Good work. Professional and great communication.
I've used you for years. I like that you don't use chemicals. My carpet stays cleaner much longer than when I was using traditional methods. Zerorez has very peofessional technicians.
I have been a customer for years because you do such a wonderful job. My carpets are cleaned, sanitized, and protected ; and always by a very courteous, friendly and efficient person. He wore protective shoe covers and a mask, and assured me that he would take care of making my home clean and safe. Thank you, I'll call again next year.
More flexibility with scheduleing
I had a reservice done this time and nothing improved. The service rep was at least honest up front and did not make any promises to remove the main big stain like the previous rep did. I’m just disappointed I spent almost $200 and there is little improvement when I was promised the main stains would come out no problem the first time.
The carpet looks great.
Great job!
Efficient and fast great job overall
Great service tech, on time and my carpet looks great
He was on time personable. Prepared me for the job, explained how he would do the job.
When the job was complete asked to check his work. I would recommend him to clean again.
Thank you
My tech(JaQuan) was AMAZING! He was very knowledgeable in regards to the whole cleaning process and asked me about product I may have used as this could have a significant impact on the outcome. He also cleaned my sectional and it now looks bran new!! I will definitely request this technician again. I have used Zerorez twice before and always happy with there service!!!
The pet odor
Great value for the services received! Employee was knowledgeable and helpful.
Good Service.
we spend $1,400 to have our carpets cleaned with the Pet coverage.
We can still smell pee in the family room.
Now happy
Super on time. Superior cleaning and not sticky when done. The price is fair.
Crew did not show up during a lot of time slot. I was compensated with some free service but my time is very important and I had to rearrange my schedule due to them not showing up during the two hour window that I was given.
I love the look and feel of the caepets when they are Zerorezed.
WE have had the same guy a couple of times and he is great, very friendly and does a very good job and cleaning up.
Friendly professional service ,good work
The technician was very good and the result was excellant
Tech did not seem knowledgeable about stains & removal. In the past the tech offered a special stain cleaning process but this one did not. Total wate of our time.
No chemicals, fresh scent, no high pressure sales techniques, easy scheduling, and reasonably priced.
On time, good thorough job, competitive price
ZeroreZ is the only carpet cleaning company we use! We’ve used them for both our carpets and our wood floors. The quality of service, safety of the product, cost, and professionalism of the employees are all outstanding.
CJ was awesome! Total professional, super pleasant, did a great job!!
Service has always been great; friendly & knowledgeable technicians who do a great job.
Technician was late. But did a great job once he got here. Thank you so much!
They stand behind their products/services and customer service is fantastic!