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based on 83481 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pretreatment worked on short term stains but not on all longterm stains. Still, it was better than before when the service provider was finished.
Good job.
The cost for spot treatment is too high
Raymond was my service tech to do my air duck cleaning and was very pleased with the results. Raymond was on time and did a wonderful and courteous job. He was also shared with me what to expect during and after this procedure (noise, video (before and after, etc) and his clean up at the end. The procedure was exactly as he described with no problems. Raymond also came prepared to do the work and dressed appropriately for covid-19.
I have also had my carpets cleaned in the past by your service and expect to have them redone again in the near future. Do you you offer a frequent user or senior discount for a combination of your services?
Sincere thanks,
Name removed and my wife
CJ did a great job. He was quick but thorough. He was courteous and respectful. Nice to have a contractor show up early and finish quickly.
Tile looks new
The time scheduled for the appointment and actual time the technician arrived was 2.5 hours earlier than the time quoted. Fortunately, I was at home.
Great job done
QUALITY WORK. PROFESSIONAL TECHS. REASONABLE PRICES.
Price. Great job!
Zerorez was great. They came on time and worked quickly but got everything done and our carpets look beautiful.
Zerorez always does such a great job!!!!!!!!!!!!!! My carpets never looked better!!!!!!!!!!!!!! Thank you ZEROREZ!
Buddy did an excellent job for us!
Very professional and great service!
Service personal is helpful and professional, equipment is powerful and ridded of most dirty spots
service was fantastic, carpet looks great and the tile looks amazing now.
Delivered what you sold.
Great service. Got an appointment quickly. He was on time and did an excellent job of cleaning the carpets, getting all stains out.
We had our carpets and chairs cleaned. The young man was very kind and professional. I love the smell of the cleaning and the fact that when he was done, the carpets were almost dry. I like the fact that not a lot of water is used to clean the carpets.
The cleaning process was extremely effective.
I like the natural ingredients. The person (John) cleaning was a joy to interact with and very respectful. The price was a good price for all that was done.
Great job.
Very thorough.. clean..no residue
Very good work. Professional and efficient. Removed stains that the last company didn't.
I would recommend the carpet cleaning but not the tile cleaning, which was expensive and left pools of water on the floor for me to mop up.
Professional and excellent job.
Great service from William
The professionalism and excellent service
Your service reps are always knowledgeable, couteous and efficient.
Friendly, competent; rugs look new!
Your technician was wonderful - kind , respectful, determined to get my carpet clean and satisfy his customer. I appreciated a
brief chat with him when he finished where he stated how much he loves his job because he loves making people happy. I’m ashamed and embarrassed I’ve forgotten his name. Please look up who took care of us at 6617 Mill Valley Drive and give him Kudos (and a raise!). I will definitely recommend ZEROREZ! Thank you.
They did a great job on our long shag area rug! No one else has been able to clean this rug!