- Phone: (214) 372-5326
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based on 83480 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, easy, great results! A very good value as well!
High quality service...very professional.
Fabian M did such a good job on my dinning room a few days ago that I had him come back to do the rest of my rooms. Excellent job! My floors look new!!
Fabian M is excellent at cleaning my stained concrete floors. I had a buildup of pet urine that my sneaky Chihuahua kept going back too and repeating the crime! Fabian made my floor look like new! They are beautiful now!
WE are very pleased with the service. The technician was very detailed and was very thorough.
Tay was great!
Jeremy did an amazing job. Excellent and friendly service. It was a pleasure to have him do our carpet.
The cleaning process was great, however the scheduling could of been better.
Your website ordering was a bit confusing. So I called to schedule an appointment instead and told the receptionist I needed 5 rooms to be cleaned. The guys that show up at our house say we ordered only 3 rooms, when I clearly ordered 5. In the end, it all got resolved but I just think scheduling shouldn't be this complicated.
Each time my carpet has been cleaned by a courteous and hard working tech, who does his best to do a good job for me. I am very pleased with the Zerorez cleaning process. I have never had dirt reappear after a few weeks. The process truly removes the dirt.
No chemicals and very timely
Everything! Courtesy from service guy and being on time.
Great service!
Clearly communicated and educated rather than just doing it.
Great job by Zerorez technician as always.
Jeff, our technician, was phenomenal. Absolutely 10/10. Thorough, honest, hard working, efficient, and a great representative of your company. Thank you all; we are extremely satisfied.
Great service and very reliable 👏
Everything
Carpet so soft and refreshingly clean
I opted for the pet treatment because I was told it would eliminate the dog smells. It did not. The smell is better, but still very strong.
We were very disappointed in the length of time it took for the carpet to dry enough to walk on. At 10hrs afterwards it was so damp we almost slipped and I had to wipe my feet off before getting into bed. I’m very concerned about the damage this much moisture for such an extended time might cause the padding.
Prompt and didn’t waste time. Did a very good job,
Service was awesome! Prices are a bit high.
Good Job, Good employee
Service was perfect. I can't believe it is so clean!!!
Prompt and courteous service.
Excellent service and friendly staff!
The technician doing the work and the fact the carpet does not feel sticky once it dries.
Very good communication with tech, easy estimates, great service.
Complete and Through Service.
Great Customer Service- Charles
Jeff did a good job, timely, thorough, and very courtesy.
The man that did my carpets did a great job. Very happy with his work. My carpets are old and he made them looks great. Thanks again for a great job.