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based on 83480 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome
Very good job of getting our old stains and smelled fresh.
Seth was amazing-COVID has increased our business so I am swamped. His respectful persistence is the reason the service is complete. Seth was amazing and the job was well done.
The edges of the carpet still look dirty. There are nicks on baseboards and furniture where the tech hit them. I could hear him hitting baseboards.
On time.
Excellent job.
Friendly operator
All the add on pricing is a little bit much.
I prefer the cleaning process used, Service technician was on time and courteous.
The representative was very professional, courteous and pleasant. When finished, he asked if I had any requests or comments, or if I was satisfied with the work done. Work was very well done, and I will call on them in the future.
The technician came on schedule and did an excellent job on our carpets. This young man was very nice and didn't try to get my wife to buy extra services (which she hates). We always use ZeroRez.
The technician was knowledgeable, cutious, timely and stayed longer than quoted to insure I was satisfied.
Staff was amazing & knowledgeable about every product they had to offer. My carpets look amazing! I have been using this company for 6 years and they have never failed me . ~Liz
Clean my bathroom free or for less money. 3.5 X 8 feet
Tech. took his time & did a through job.
I paid to get a room with dog odor treated. The day after it smells as bad as it did before. I believe the tech did a good job but I am very disappointed.
reasonably priced & good work
Quick and professional!
No harsh chemicals
On time and very professional
Love the service and technique used. My Service Rep, Charles was exceptional 👌 Thank you!
Your service tech was very knowledgeable and excellent at his craft.
The young man was very polite and professional. Went about his business and got the job done. Very nicely.
Very likely....in fact - i recommended you to my Aunt in Warrendale, PA - and she just used you to clean the carpets at her house.
Professional
Quick, through & friendly.
Very professional! Great service! Great price!
Customer service was great. Everyone wants things to go right the first time, but sometimes they don't. In our case it didn't, however you dispatched a tech to make it right without any hassle-top notch.
My carpet always looks great. Friendly technicians.
Your technician
so first of all i requested the white stairs to be cleaned at some point, he started with them, no shoe covers, wet steps and then took the hoses up and made several other trips up and down them in street shoes ....the hoses leaked in my entry way...there was no clean up and the spots in the bedroom have come back the pet accident smelled a million times worse after the cleaning.....nice guy needs training....

Customer service and technician. Very pleasant.