Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83480 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 16, 2020 — Rated 10 out of 10 by P.W.D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service and technician. Very pleasant.

Report a concern   October 16, 2020 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome

Report a concern   October 16, 2020 — Rated 10 out of 10 by Basil Xeros Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job of getting our old stains and smelled fresh.

Report a concern   October 16, 2020 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth was amazing-COVID has increased our business so I am swamped. His respectful persistence is the reason the service is complete. Seth was amazing and the job was well done.

Report a concern   October 16, 2020 — Rated 5 out of 10 by S.O.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The edges of the carpet still look dirty. There are nicks on baseboards and furniture where the tech hit them. I could hear him hitting baseboards.

Report a concern   October 16, 2020 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time.
Excellent job.
Friendly operator

Report a concern   October 16, 2020 — Rated 8 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

All the add on pricing is a little bit much.

Report a concern   October 16, 2020 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I prefer the cleaning process used, Service technician was on time and courteous.

Report a concern   October 16, 2020 — Rated 9 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative was very professional, courteous and pleasant. When finished, he asked if I had any requests or comments, or if I was satisfied with the work done. Work was very well done, and I will call on them in the future.

Report a concern   October 16, 2020 — Rated 9 out of 10 by Don Boozer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician came on schedule and did an excellent job on our carpets. This young man was very nice and didn't try to get my wife to buy extra services (which she hates). We always use ZeroRez.

Report a concern   October 16, 2020 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable, cutious, timely and stayed longer than quoted to insure I was satisfied.

Report a concern   October 16, 2020 — Rated 10 out of 10 by Liz Valdez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was amazing & knowledgeable about every product they had to offer. My carpets look amazing! I have been using this company for 6 years and they have never failed me . ~Liz

Report a concern   October 15, 2020 — Rated 8 out of 10 by W.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Clean my bathroom free or for less money. 3.5 X 8 feet

Report a concern   October 15, 2020 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech. took his time & did a through job.

Report a concern   October 15, 2020 — Rated 0 out of 10 by H.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid to get a room with dog odor treated. The day after it smells as bad as it did before. I believe the tech did a good job but I am very disappointed.

Report a concern   October 15, 2020 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

reasonably priced & good work

Report a concern   October 15, 2020 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional!

Report a concern   October 15, 2020 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals

Report a concern   October 15, 2020 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and very professional

Report a concern   October 15, 2020 — Rated 10 out of 10 by Donna Bullock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the service and technique used. My Service Rep, Charles was exceptional 👌 Thank you!

Report a concern   October 15, 2020 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech was very knowledgeable and excellent at his craft.

Report a concern   October 15, 2020 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was very polite and professional. Went about his business and got the job done. Very nicely.

Report a concern   October 15, 2020 — Rated 10 out of 10 by Penny Ferguson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very likely....in fact - i recommended you to my Aunt in Warrendale, PA - and she just used you to clean the carpets at her house.

Report a concern   October 15, 2020 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   October 15, 2020 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, through & friendly.

Report a concern   October 15, 2020 — Rated 10 out of 10 by Richard Nitz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional! Great service! Great price!

Report a concern   October 15, 2020 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great. Everyone wants things to go right the first time, but sometimes they don't. In our case it didn't, however you dispatched a tech to make it right without any hassle-top notch.

Report a concern   October 15, 2020 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks great. Friendly technicians.

Report a concern   October 15, 2020 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician

Report a concern   October 14, 2020 — Rated 0 out of 10 by A.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

so first of all i requested the white stairs to be cleaned at some point, he started with them, no shoe covers, wet steps and then took the hoses up and made several other trips up and down them in street shoes ....the hoses leaked in my entry way...there was no clean up and the spots in the bedroom have come back the pet accident smelled a million times worse after the cleaning.....nice guy needs training....


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