What our clients think of us!

Great job (the tech was great), but the nickel-and-diming of rooms to drive the cost is silly. I understand large rooms may cost a bit more, but if that's true, shouldn't small rooms cost a bit less. For example, the tech gave me one-time "no charges" for 2 "bathrooms" that were actually just Jack-n-Jill additions to bedrooms. These "bathrooms" were listed as normally costing $25...for 6-square foot areas?! Really?

I appreciate the good work and not counting the "bathrooms" this time, but rooms of that size should NEVER be counted. Also, small closets attached to the rooms being done should be included with the rooms. And, don't forget...furniture that isn't moved for cleaning should reduce the room size based on its footprint. :)

I realize you don't want to have techs carry around laser measures to do exact measuring, but don't give "one time discounts" for things that require 1-2 minutes more work. I moved EVERY piece of furniture except for 1 chair in all the rooms cleaned so the tech would be able to clean more easily. When a customer works with you that way, "throw him a bone."

That your technology is top notch and the results are amazing. Tile floors look brand new and same for carpet.

Always very friendly and throrough! The techs listen and explain what they are doing.

I like your company because you don't use chemicals to clean the carpets. Also, you don't use alot of water, so the carpets dry faster.

Better than my highest expectations. Superb job and attention to detail.

Online scheduling, pet odor remover

Great job. Very thorough

I have had my carpets cleaned twice. I am very happy with the cleaning results, and very happy with the technicians sent to my house. I like that when carpets dry they are soft & feel clean.

We have an upholstery shop, and I refer my customers to Zerorez because I know they will have a good experience.

Our tech was very professional and nice.

Great service! On time and did a great job cleaning our rugs! Priced fairly - Called and they were out in 2 days -Would recommend for sure

Fast and friendly

Carpet and tile look fabulous! Great technician, on time, very professional and excellent job

Quality work

The technician Todd was a very nice young man. I liked that the product dried fast. The heavy traffic areas did not get as clean as I had hoped. It was my fault for not having him go over those areas several times.

Knowledgable, pleasant technician

I like that no chemical residue is left in my carpet

It was very hard to schedule and I had to help the technician during cleaning- wanted me to stand around the edge of carpet while he cleaned so it would stay flat. I felt I was already paying premium price,

Great customer service and employees actually know what they are doing!

Great service

The technician was professional, and did a great job!!! Very pleased!!!

Did a good job on the carpet but for $275 on the sofa I expected a better job. Will not be using Zerorez for upholstery cleaning in the future.

The young man was very thorough with his information about specific treatments and what to expect. Our carpets were in really bad shape, but the carpets were back to their original pristine condition when he was done. Our real estate agent came by and told us we did not need to replace them prior to selling our home, so the money was very well spent for the service you provided.

My old carpets look great!

No detergent....Ken who cleaned our carpet was very professional and very informative. He took his time and did a great job.

I thought this company was called zero rez, as in, zero residue. Some sort of residue was left in my grout lines and it looks worse than before. I called yall out to clean grout lines, and that didn't happen. Very disappointed. Especially for the price you charge.

Great services, fair prices, and well-trained, professional technicians. Very thorough cleaning, w/o the chemicals and residues.

Jeff was very polite, friendly, and professional. Went about his business with little hesitation.
Explaining each step of the process. 👍👍👍

This time the service was very thorough and I appreciate the steps the tech took to ensure the carpets were cleaned before he left.

For the price paid, I would have liked to see greater success in stain removal.

I have no complaint with the person cleaning. My floors hadn't been cleaned professionally for about 20 years. I think the test rates are not done where the floors were dirtiest. I found this to be a complete waste of money and would not recommend unless someone had floors that had not gone so many years to clean and would also make sure the test sites included one test on the dirtiest part of the floor.