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based on 83471 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The serviceman , Darwin, was excellent!
Jevonn did an excellent job cleaning our carpet. He was very thorough and took the time to explain and answer all of my questions. I’ll definitely use Zerorez again!
Excellent carpet cleaning.
Quick, clean, quiet, and thorough!
From start to finish the customer support and service was exceedingly friendly, timely, and very thorough.
I’d highly recommend Zerorez to everyone.
Easy to schedule, professionalism of techs, efficiency of techs on site.
Cost is reasonable but $150 for a 10 rug cleaning does seem a bit steep.
Reliable carpet cleaning. My carpets look ten times better
No harsh fragrances, thorough job by every technician.
The method of using pure water to clean. This eliminates the build up of chemicals and other additives that attracts dirt and debris.
This was my second time using Zerorez, and I will continue to do so. They are professional, efficient, friendly and so respectful of my home. Justin was a wonderful technician, I will be requesting him in the future! I highly recommend Zerorez!!
Lori R.
McKinney, TX
Consistent quality of service and good results!
He rushed and didn’t spend enough time, the floor didn’t look much different from before the clean, and it was more so like he was doing a light vacuum.
the bathroom tile looks better than new!
No pet odor after treatment!
Evan did a great job. Very professional and quick. The company cares about you and want to make sure everything went well. You will be pleased with there work and will want them to come back. Thanks Zerorez
The on line scheduling was a breeze, and I was able to use the chat feature to make adjustments in our request. Our service tech. was professional and friendly, and did a great job.
Great work and friendly cleaner
The technician did not keep
His mask on and knocked over furniture with the hoses. He did not do as good a job cleaning as previous technicians did.
The carpet in my bedroom was pet treated in 2 areas... the carpet was literally soaking for 2 days and now it smells like mildew . The other 2 rooms are perfect and dryer without any issues.. W kept the fans on and opened windows as instructed but the bedroom still smells bad. It didn’t smell like mildew before we had the carpet cleaned.
Very clean process with no residue you left behind
I love that they don't use chemicals which is perfect for my family and pets, and it makes the carpet so soft once cleaned. I also had our car cleaned after a pet accident and the seats looked like brand new once it was done.
Joe, our tech did a great job.
Good product and fast drying.
They showed up on time and did a great job.
I really hate to give this answer. I had very high hopes for y’all. I always hear your advertisement on 94.9 KLTY, and decided to go with a big company instead of a small local company. Anyway, I had a tech come out Thursday November 12th for my initial cleaning, and paid extra to have the carpet treated for dog urine. As the carpet dried, I could smell a fermented urine smell just standing in the room. I could only smell this on “humid” days. So, I called, and was put on the schedule quickly, and I was excited. My excitement was met with disappointment when as the second “treatment” of the small areas still smelled of urine as they dried. I am really sad to say that I will not be using or referring this company to anyone.
Worst job y’all ever did, left our carpets so wet they were still damp late Saturday afternoon.
Expertise of technician. The results of the cleaning.
Prompt, professional and friendly 🤗a trait most people are only able to manage one or the other ; also very informative we are very pleased and plan to have them return in December or January for 3 more rooms😷 👍 also the whole process was done in very little time
I have used Zerorez several times and have always had great service. Technicians are professional and very friendly. The cleaning without chemicals is so much better and stays clean longer. Special pricing is always a great value.
Our area rugs look just like the day we bought them. Javier was extremely professional and I will use Zerorez again!