Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83470 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2020 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great service. I have used them multiple times and will never choose a different carpet cleaning company!!

Report a concern   December 1, 2020 — Rated 4 out of 10 by W.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm rating a 10, I don't remember the technician's name that came out to our house, but I wish I could give him kudos specifically! HE did a great job! I didn't think he was going to be able to get out the carpet stains, but he did. He talked with me thoroughly prior to treating the carpet to ensure he was doing the right thing for it. I also didn't get charged an arm and a leg, $160 for 4 rooms is reasonable. thank you.

Report a concern   December 1, 2020 — Rated 9 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the product. Don’t have to worry about unhealthy chemicals. Service tech was very courteous and did a great job at addressing all my concerns,

Unfortunately was unhappy regarding the scheduling, was to be there between 1-3 and did not make it until almost 5:30. Although the technician stayed until everything was completed.

Report a concern   December 1, 2020 — Rated 10 out of 10 by John McAuliffe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was great. Professional. Quick. Knew what he was doing.

Report a concern   December 1, 2020 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the idea that no soaps or detergents are used. The carpet is free of residue. We've used Zerorez since we got new carpet. The carpets don't seem to get dirty paths.

Report a concern   December 1, 2020 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was detailed and efficient and made my carpet look new.

Report a concern   December 1, 2020 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was on-point and professional. He did a complete and thorough job.

Report a concern   December 1, 2020 — Rated 10 out of 10 by Rita Hottel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professionally handled from start to finish. My carpets have not looked this good since new! Very impressed.

Report a concern   December 1, 2020 — Rated 10 out of 10 by Janet Henson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is always so clean afterwards and I feel so good about not having any chemicals in the carpet cleaning process. The techs are always so courteous and nice.

Report a concern   December 1, 2020 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very professional and helpful. The carpet looks really good.

Report a concern   December 1, 2020 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked how polite and efficient the technician was during the service.

Report a concern   December 1, 2020 — Rated 10 out of 10 by F.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived on time, was very friendly and professional, and went straight to the task. The job was done in good time and the rug looked very clean. I would recommend Zerorez to others and will certainly use them again.

Report a concern   November 30, 2020 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of soap residue in your cleaning solution.

Report a concern   November 30, 2020 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets looked and smelled cleaner. very good technician

Report a concern   November 30, 2020 — Rated 0 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Terrible job. When I called to request a different technician the lady told me she couldn’t do it. You just lost a really good customer

Report a concern   November 30, 2020 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out, Joe V, was really knowledgeable and thorough. I have referred you all to my in laws because of our experience with him.

Report a concern   November 30, 2020 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They arrived on time, were very good about calling and letting me know what I thought which procedure would be best for me and then called after to make sure I was satisfied! Love it!

Report a concern   November 30, 2020 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service

Report a concern   November 30, 2020 — Rated 10 out of 10 by Alexandra Quay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was in somewhat of a time crunch with my carpet cleaning request and Ron Self called me almost immediately after requesting more information and walked me through the entire process and made it so easy and quick! Great job and super simple. Thanks!

Report a concern   November 30, 2020 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very happy with the results of our carpet cleaning. Honestly, the carpet does look like it's brand new. Will use Zerorez in the future.

Report a concern   November 30, 2020 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

H e didia good job.

Report a concern   November 30, 2020 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service. Pet spray too expensive.

Report a concern   November 29, 2020 — Rated 10 out of 10 by Kristen Forhetz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved the professionalism. Our tech took the time to show me all they’d gotten out of our carpets. Love doing business with Zerorez every year.

Report a concern   November 29, 2020 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time. Did a very good job. Carpet looked great afterwards. Lot of spots were removed where the dog takes his treats!
We will certainly use them again.

Report a concern   November 29, 2020 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very nice, informative, and incredibly good

Report a concern   November 29, 2020 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional caring service.

Report a concern   November 29, 2020 — Rated 10 out of 10 by I.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service rep. Rugs have never been so clean. On time and professional. Thank you!

Report a concern   November 29, 2020 — Rated 10 out of 10 by Georgia Stanley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did a thorough job of cleaning and explained everything that needed to be done. He was careful, prompt and courteous.

Report a concern   November 29, 2020 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   November 29, 2020 — Rated 10 out of 10 by Kim Potvin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Mike (Miguel) did an excellent job cleaning our carpets and tile. He was very courteous, professional, and thorough. He communicated with us throughout the process.

This is our third time using Zerorez and we have been pleased each time. This visit was the best. We will continue to use your services.


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