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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nick was cordial, polite and very pleasant. He was didactic with regard to procedure and policy. In addition to his friendliness Nick made us feel we were included in the process. His attitudinal
posture was the best. Way to go Nick your company should feel honored for some like you to show suck dedication!
Technician was very thorough and explained everything clearly. Very polite and did a great job on the carpet
Radio ad
Good service. Good results.
I like that no toxic chemicals were used to clean the upholstery.
The technician was very knowledgeable and explained each step before proceeding.
I appreciated the reminder telephone call giving the estimated time of arrival for the tech.
On time and always do a great job .
Your technicians are well trained and do an excellent job. They are very courteous and polite. I have used Zerorez for several years and have never been dissapointed.
Michael was fantastic! Friendly, knowledgeable, clearly explained the process, did the job, walked me through the finished job, explained how contactless payment worked. Superior service!
Very kind staff, both in-person who performed the cleaning, and by phone.
Clean carpets. Over all Great service!
Reasonable prices.
The MAIN attraction was the technician Ken. He was on time, thorough and worked quickly...that’s all anyone can ask for! I appreciate his professionalism, his attention to detail and willingness to please. Give that man a raise.... PLEASE!
you're employees are consistently kind and diligent.
Excellent service. Always on time
the best services
Service was great, the technician Jose arrived on time and explained the services. I will use them in the future!
The service technician was polite and asked if there were any areas needing special attention.
Tech was more interested in upselling us on the pet clean up plan and then getting in and out than he was in showing us whether or not the pet stains had been rectified.
Excellent service and customer friendly
There was no overwhelming smell/odor and the pre-treatment it worked great on the stains.
Quick and clean
Less wet carpet, dries faster. Nice techs.
Professional employees who do a great job!
Incredible professionalism and excellent job!
Great job!!
They asked me to upgrade three or four services and that got old. I knew what I booked them for, there was no reason to try to sell me on other things. Also we got a quote for vinyl tile and it was an outlandish $1500.
Very good job cleaning our vents. The staff was a hard worker who was very nice and efficient.
The cleaning tech was 2 hours and 15 mins late and I did not receive any phone calls to let me know. I had to make the phone calls.
The tech was very friendly and professional.
Zerorez was right on time for their proposed scheduled time and technician Ken did a very good job and we were very pleased with the results and the service.
Great job!!
Very good. Thanks