Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83470 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 9, 2020 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality cleaning

Report a concern   December 9, 2020 — Rated 10 out of 10 by Patty Ford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependable & nice, do a good job.

Report a concern   December 8, 2020 — Rated 10 out of 10 by Daniel Hemingway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, reasonable price, and my carpet looked brand new after the job was completed!

Report a concern   December 8, 2020 — Rated 9 out of 10 by brett carlisle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both techs that have come out in the last month (1 for carpet, 1 for tile) have been very friendly, knowladgable and efficient. The results have been very satisfactory. We're happy campers and will continue to be a return customer as well as provide free word-of-mouth advertising.

Report a concern   December 8, 2020 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets and tile look almost new. Technician was so professional and courteous.

Report a concern   December 8, 2020 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On-time, professional, good service, carpet cleaned.

Report a concern   December 8, 2020 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service - prompt, friendly, and professional. I'll definitely be scheduling again next year!

Report a concern   December 8, 2020 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do what you say you will do.

Report a concern   December 8, 2020 — Rated 8 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service was excellent and the upholstery and carpet looks great. I did have a coupon for a $50 EG Steakhouse Gift Card and that gift card wasn't offered to me. Is there anyway to still receive that? I had 3 rooms of carpet cleaned and a chair and ottoman.

Thanks,
Name removed

Report a concern   December 8, 2020 — Rated 0 out of 10 by N.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our tile looked no better than it did before it was cleaned. Our intent was to have the grout lightened up and to look uniform. We were very disappointed.

Report a concern   December 8, 2020 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer Service. Knowledgeable technicians.

Report a concern   December 7, 2020 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan was very nice to work with!

Report a concern   December 7, 2020 — Rated 10 out of 10 by Gail Madison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is the only company I trust to get my carpets clean using environmentally friendly materials. CJ was our technician and was very knowledgeable and thorough.

Report a concern   December 7, 2020 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The wonderful cleaning process by Zerorez. I love it. I am a new return customer for future needs.

Report a concern   December 7, 2020 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning and professional employees. Dries quickly with no lingering smell.

Report a concern   December 7, 2020 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done job. Loved our tech.

Report a concern   December 7, 2020 — Rated 8 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have a small dining room/ living room space and $100 seems a bit much much for that area

Report a concern   December 7, 2020 — Rated 10 out of 10 by Sonia A Ornelas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I very much dislike the soapy feeling that other cleaners leave behind, so Seeing how fresh and clean the carpet tuned out, its fast drying time, and excellent service are all the reasons i would recommend Zerorez to to everyone.

Report a concern   December 6, 2020 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very pleased with our carpet. Our technician was very professional and courteous.

Report a concern   December 6, 2020 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and efficient! Very thorough and courteous :) It was our first experience with having a company clean our carpets and it was a great experience! Will definitely use again!

Report a concern   December 6, 2020 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was punctual and very thorough. He did an excellent job.

Report a concern   December 6, 2020 — Rated 10 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the amount of stain that was removed from my carpet. The technician who did the carpet cleaning @ my home was very courteous & professional, took his time performing the cleaning job, and did a great job.

Report a concern   December 6, 2020 — Rated 10 out of 10 by John Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy, technician was friendly
Carpet looks brand new!

Report a concern   December 6, 2020 — Rated 10 out of 10 by MAry Lacy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are always wonderfully clean. The people are friendly and helpful. I have told several friends about Zerorez. They are excited about it also.
Thank you so much for your product!

Report a concern   December 6, 2020 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician

Report a concern   December 6, 2020 — Rated 10 out of 10 by Jane Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very nice and completed the job very quickly. The carpet dried quickly and looks brand new!

Report a concern   December 6, 2020 — Rated 10 out of 10 by Henry Grayson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, thorough. Clean carpets!

Report a concern   December 6, 2020 — Rated 10 out of 10 by Wynter Mack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So impressed by the cleaning results. And the young man that cleaned the carpet was so nice!

Report a concern   December 6, 2020 — Rated 10 out of 10 by Loura Mccorimck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very friendly and gave me honest pricing and multiple options. It was a really great experience overall.

Report a concern   December 6, 2020 — Rated 8 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was terrific - prompt, polite, explained things well - and the cleaning was well-done. The cost was significantly higher than any other carpet cleaning service I have ever used. That's the only reason for the 8.


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