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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick easy and very professional service
Zerores did a thorough and excellent job for a way better price than completing bids I received for AC duct cleaning. Would definitely recommend them to anyone!
Great customer service to set up the appt, text reminders and our technician michael was prompt and polite and did a great job.
The techs are friendly, the carpet dries quickly, and there is no residue left. Clean, dry carpet feels great on the feet!
Very professional and thorough
Being punctual and ready to do quality work.
Our technician was able to get rid of pet stains and make carpet feel like new. The customer service was fantastic!
our technician (mario) was great
Excellent service!
I was very impressed with the man whose name is Paul that did the work for me on my carpets. Holly detailed and hit every corner and spot on my carpet. I really appreciate the diligent effort he made for my new house to make it feel clean and fresh for me.
I thought ZeroRez would come and clean my staircase to rid an odor or a family dog getting sick and having an accident. This has been the first accident ever, it was cleaned two times myself prior to ZeroRez coming out. After the cleaning was done, floors were dried, the odor was still there. They sent the technician out a second time, the odor is still there. I would understand if it was multiple accidents but this was one time. I was told that the product being used for the cleaning would rid the carpet of any odor. After two times, it is still there. This has been inconvenient to say the least.
No chemicals. Evan was great. Great customer service.
It's so nice to get clean carpet. The vacuum takes up all the pet hair, but not the dirt that seems to get deep into it. Carpets look the original color and odors are removed. All the service people have been very polite and helpful. Do plan ahead to allow about a 3 hour drying time. It's wonderful to have a clean carpet with a German Shepherd in the house.
The gentlemen we've had each time for our home have been very courteous and informative. They also have done the job quickly and left us with great looking carpet.
Awesome customer service and ultra friendly staff.
Jose was prompt and knowledgeable and very efficient. Job was done beautifully in no time. Great carpet cleaning experience.
Completed in a timely fashion. Tech has knowledge and is courteous. No surprise charges.
I have brand new carpet and purchased the 3 room special, knowing i only needed a spot cleaned in 1 room. Upon showing the tech the spot, he did not have confidence that he could get the spot clean. He treated it and then tried to clean it. He showed me the end result and asked if i wanted him to work on it some more. I said yes. He worked on it a few more minutes and it was much better. I just feel like if you expected to clean 3 rooms, but i tell you i only need you to clean a small spot, you would give more effort to that spot.
Nothing after you return to clean my carpet
The service person, Charles, was great. He worked diligently and constantly.
Have always been pleased with Zerorez. The last tech, Charles W was the best ever. Took a lot of time to ensure all was right and ran a brush machine that I don't remember any others techs bringing in. Carpets looked brand new. Want to have Charles W for any future cleaning for sure! HE was careful to maintain Corona virus protocol and safety measures at all times too!
Very happy even with the current virus situation to have a tech like him perform my service
Amazed how promptly Chavis M. arrived for our early morning appointment. He was very courteous and professional. Our carpets look wonderful.
Another good cleaning from Zerorez!
I loved the results! I also appreciated that there was no “up-sell.” In the past, for my annual carpet cleaning, I’ve use Stanley Steamer, but I wanted to support local this year. Stanley Steamer has always pushed carpet conditioner, etc. Your tech came in, got the job done, tackling some particularly tough spots, quickly and efficiently with no sales tactics. Days later and my carpet still looks better than previous years!
I am a lifelong customer now!
I like it that the carpets are not so wet when the job is done.
I was not overwhelmed with the do over service. The technician was not there to make sure the customer satisfaction was top priority. The service didn't live up to the referral I received. The job wasn't bad but I didn't feel I got get a 10 to make another referral. I would say a refund but it was not about the money. The technician kept saying its the wear on the carpet but what he didn't know, the carpet was only about 4 years old. I was told that when Zeroxez finish, your carpet would look like and smell new. I didn't get that. Thanks for your services.
Raymond was a kind, friendly and professional technician. We were very impressed.
Always wanted to try ZeroRez from watching Good Morning Texas on WFAA. Very glad
I did. So far, very happy I did. Jason or Jonathan did an awesome job and it looks great.
Have already given a thumbs up to several friends.
Very professionally handled in all ways and most importantly my carpets looked brand new clean when the tech finished his job.
The young man that cleaned my carpet was very professional, polite, and knowledgeable! I am extremely pleased with the results and highly recommend Zerorez.

I have used Zerorez twice and the results have always been fantastic! I appreciate their communications, their attention to detail, and the workers they send to do the work. They are professional from the get go!