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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had an awesome experience with Zerorez carpet cleaning company, the team member answered all of my questions & concerns regarding the process and the company.
Your services are, as promised! I've used your company twice and both visits were done professionally, no wasting time, and and great job with our carpet...we purchased house almost two years ago with the knowledge of changing the existing carpet and change some wood floors. Changed the wood floors, but since your visits, the carpet looks fantastic!!!
Propt, thorough
Evan was very kind, professional and thorough. I’m grateful for the amazing job he did and attitude he had!
Since starting to use Zerorez we have noticed a difference in our carpet and it is staying clean much longer. We had the same techician for the past two visits and he is great!
I had one area of pet urine. The tech said it would be neutralized in smell and it wasn’t. Even though the carpet looked clean I was disappointed that scent was not removed as I was told it would be.
I think the charge of the service was too way overpriced and the result was not what we expected. I communicated with the office and I am hoping they can do something about the situation.
The products are great services was very good!
Your tech was very professional and friendly. The thing that I appreciated the most was the fact that he wore a face mask that was appropriate for his size and he wore it snuggly over his nose and mouth the entire time he was at my home. Not once did I need to ask him to correct this.
My only complaint is that the tech seemed to need some more training. The carpet still has some residue and there are dried white spatter marks on some of my furniture. I will need someone to comeback and ensure the job was done properly.
My carpet is still not cleaned .. after 2x ! Nothing
How clean my floors are. Service is top notch too.
Our wooden floor were left with water residue. We had to mop to clean up.
best carpet cleaning company I have ever used!
Would recommend them to everyone !
Great service
Professional, on time, great service.
How efficient the tech was and how thorough his was. The floors look great...smell new and a nice scent to them.
Prompt, professional, and through.
Great job
The carpets look so much better and the tecnniitionwas great—very nice too.
Randy was terrific!
I was amazed that the stains in our carpet were able to be removed. I thought for sure we'd be replacing carpet, but they made it look like new! Thanks!
Fast, honest and excellent service. Well done.
No odor, left carpets clean and fresh
Great technician and good service
Natural products; helpful and professional staff.
Love the fact you don't use detergents.
Have used a couple of different carpet cleaner services in the past but zerorez is by far the best.
The carpet initially looked clean but then not clean. I did not want chemicals and this is what I got. Unfortunately, they are needed to get the carpet cleaned.
Excellent communication via email and text, arrival with scheduled window, texhs wear masks and shoe covers, easy payment via phone
Great Service
Dries quickly.