Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83470 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 12, 2020 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love it that the whole home feels "clean" from removing the dust buildup in the ducts!

Report a concern   December 12, 2020 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, cleaning is excellent and price is right.

Report a concern   December 12, 2020 — Rated 8 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service was fine. The carpet looks good.

Report a concern   December 12, 2020 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt service.pleasant and courteous techs,,clean up after themselves..easy to deal with.

Report a concern   December 12, 2020 — Rated 10 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning results we've ever experienced since moving here fifteen years ago!

Report a concern   December 12, 2020 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez multiple times to clean our carpets. They always do a thorough job and the results keep us returning. On this experience the tech arrived an hour after our selected appointment window with very limited communication about the delayed arrival.

Report a concern   December 12, 2020 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin, your technician, was extremely informative and had great customer service skills.

Report a concern   December 12, 2020 — Rated 7 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

No help in moving the furniture. Rigid rules on room. If we don't move the furniture, the area needs to be clean is much smaller. Should be able to combine some small area with small rooms due to furniture.
Will try somebody else next time and see what they do.

Report a concern   December 12, 2020 — Rated 10 out of 10 by Joseph Clews Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who made the service call to our residence was clean cut, sharply dressed, and was an excellent listener up front to what my wishes were,

Very efficient, thorough, and fast!

Report a concern   December 12, 2020 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and little waiting for an appointment

Report a concern   December 12, 2020 — Rated 9 out of 10 by Mark Sunderland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez process does an excellent job of cleaning spots and makes the carpet look great.

Report a concern   December 12, 2020 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet has never looked this good. Thank you for your services.

Report a concern   December 12, 2020 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I didn't see any products but the carpet looks clean

Report a concern   December 12, 2020 — Rated 10 out of 10 by Stephanie Jacques Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff are always professional and do a very thorough job. And the price is very competitive to other companies. The house always feels very fresh after their cleaning job.

Report a concern   December 12, 2020 — Rated 10 out of 10 by Olga Romero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Todd did an excellent job cleaning our carpet! We are very pleased with his service! I loved how quick our carpet dried up!

Report a concern   December 11, 2020 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and the stains in the hallway were removed. This is the first time that I had used this service. I thought it was pricey for my little tiny space. My house is less than 1000 sq ft and only 3 rooms and a hallway were cleaned and within those rooms half or less of the carpet was cleaned. This resulted in about 300 sq. ft of carpet cleaning. Overall, the technician that came was pleasant and hard working and I would definitely recommend the service to someone else.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Helen A. Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul, the carpet cleaner, was prompt and did a good job of cleaning dirty carpets.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Brad Jordan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Todd did an Excellent Job...very Thorough, very Professional !!!

Report a concern   December 11, 2020 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician

Report a concern   December 11, 2020 — Rated 10 out of 10 by THomas Trujillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendly professional service of the tech that did the job. We liked that no chemicals or residue was used or left on carpet.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Jerry Simmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to make an appointment. Quoted over the phone. Same price as from technician when he arrived. Arrived on time. Professional technician explained process. Walked through and asked questions on carpet and needs. Worked diligently. Cleaned carpets and cleaned up afterwards.
Work done as expected.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Lisa Wall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional carpet, stone flooring, tile, shower and tub surround, and granite countertop cleaning. Excellent results. Worth the money.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Susan Dotson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tile floor looks great. I’ll for sure call you back. Susan Dotson

Report a concern   December 11, 2020 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was great. Really did a good job

Report a concern   December 10, 2020 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is a safe cleaning solution that will not cause people or animals side effects for its use!I like the power of its formula and the after affect of a cleaner home!

Report a concern   December 10, 2020 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are professional, prompt, and efficient. We have used Zerorez for several years and highly recommend their services.

Report a concern   December 10, 2020 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and thorough

Report a concern   December 10, 2020 — Rated 0 out of 10 by V.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician did fine but there are still stains in the carpet- and it wasn’t treated as I saw online with the agitator. He did one pass with a single machine then tried to sell me $75x3 for a treatment I didn’t need. I don’t think it was worth the $210 I was charged.

Report a concern   December 10, 2020 — Rated 10 out of 10 by David Milne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was outstanding. He was able to remove all the stains from my carpet. When he finished, it looked new. For the price, it was a great deal.

Report a concern   December 10, 2020 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very thorough.


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