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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet is still wet 20 hours later and still smells like dog urine. The guy was extremely nice and went over it twice, but it still smells.
the carpet looked great and the service provider was great as well.
My carpets look amazing and my shower looks brand new!! The technician was on time, explained what he would be doing and answered all of my questions. Definitely recommend Zerorez!! Pricing was very reasonable as well. Thank you Zerorez!
Easy to schedule, knowledgeable staff, excellent service.
While the tech was really nice, it was only after he arrived onsite and assessed that the items I had requested be cleaned were all natural fibers... meaning, they could only be steam cleaned AND the price doubled on some items!!! For steam cleaning???? Very disappointing and somewhat deceptive.
I booked the appointment online & none of the above info was relayed to me during the process. To pay $1100 for a sofa, chair, area rug & 3 runner rugs to be STEAM cleaned (aka hot water) is mind-blowing! Sadly, as my furniture was already all moved out of the way & his hoses already pulled into my house, I felt I didn’t have much choice but to proceed. But note to self...
The fellow that came to clean my rug was very polite and professional. The rug, which had some really bad spots on it, looked great when he was done! The only thing was he said it would be dry in 2-3 hours and yet 8 hours later there were still a couple of damp spots. But no worries, I'm a happy customer!
Once again Zerorez did a great job cleaning our carpet! Michael was courteous, informative and efficient! Thank you!
They work
Tech was on time and removed a very tough stain on my couch.
great job
Fred
No residue to attract dirt. Makes carpet look new again.
Great work and courteous staff and technicians. Have used them twice previously and will use them again.
Your technician was amazing, honest and did a really great job. As always zerores did not disappoint me
Carpets are very clean and not wet.
Technitian and helper were polite and informative about all our questions and concerns. They did a great job and professionalism.
Thanks for tour hard work, the carpet looks really good.
Thanks
Awesome service from start to finish!
The service tech was very polite and professional. The carpet was very clean and no chemical smell.
It took three times of the same tech coming out and my floors are still not right. After the second time I was told that a supervisor would be coming out with the tech, that didn't happen. To say I'm disappointed is an understatement. I've wasted too much time and mone. I will not use Zerorez again. You would think after the 2nd time, a supervisor would come out and take a look at things or just refund me.
My kitchen tile looks like brand new!
Quick and efficient
We had Zerorez clean pew cushions in our church which haven't been cleaned in 20 years. While some faded spots till show the stains were removed and they appear to be cleaner and brighter.
Clean steam no chemicals
Very professional. Great service. On time. Met all of my expectations.
The young man who cleaned our carpet and rug was very kind and respectful. Great service there! He said he could get the stains out, but they are still there. $150 for the rug to still be stained. I understand that sometimes they cannot get them out, but that’s a lot of money to figure that out.
Never showed back up on Friday to reclean my sofa after leaving it with massive black stains all over it.
Good job.
I like that it is high pressure water cleaning, rather than soap that leaves residue on the carpeting.
The carpet look brand new and they are really clea. The process was easy. Thanks for everything

Very Professional and the technician was very nice . Answering all questions and concerns. Customer care center was pleasant as well . Carpet turned out nice