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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to schedule, good service, nice people
I like a cleaning solution that doesn’t involve unnecessary chemicals or have a strong, lingering odor. I appreciate how efficient and knowledgeable the technician (Joe) was. He was also extremely respectful of our home and our time.
I have been using you for many years. I like that it’s not cleaned with chemicals and it’s not too wet when finished.
Booking the service was easy, a great value and I am happy with the results
Good and prompt service
I like the cleaning aspect without chemicals
1st appt had a couch cleaning. It went very badly. We had to have a 2nd different tech come and reclean.
Zerorez really does take their customer service seriously. I am impressed with their prompt reply, appointment setting, and ensuring the satisfaction of their customers. Thank you for a 5 star service!
Why can’t I get the carpet cleaned under my sofa? Your tech said that if the sofa was moved out and moved back after the carpet was cleaned under it, the metal frame would rust because he didn’t have the proper things to block it up until it dried. So the carpet under my sofa is still dirty and food and drinks have been spilled in the past. There’s got to be a better way! I do want to commend your tech. He was very nice and professional and explained things well.
Thorough and professional. Always get the carpet clean beyond my em expectations
Did a good job.
Pet stain removal was disappointing
No rez , plus Damarcus did a great job.
Great job! Carpets look great!
The first experience was not the best. The reservations on line where not clear as I tried to book carpet and vent cleaning. I booked the carpet and canceled the gold vent service. the guy doing the carpets did a nice job but did not do the whole room.
Your tech, Tadeen, was very timely in getting the job done.
The technician was very polite and knowledgeable..
The company expeditiously responded to my need for services even during a holiday week! I was able to get service the very next day. The staff communicated with me until the technician arrived on the day of service.
The technician Ceasar was very professional and assured each room was to my liking before he moved on to the next area!
Safety procedures were followed and the technician ensured I had instructions to remain safe due to the damp floors after he was gone.
The technician was very thorough and it was appreciated!
Punctuality & Fees
Professional and efficient service! Thank you so much for getting to my house in such a quick manner and getting the job done!
I like the method you use...no chemicals, and my carpets dried fast.
This is the second time I used them and they were amazing they really did a great job I like how prepositional they are. I really recommend them to anyone who has a problem with carpet cleaning. Thank You Zerorez
My brothers and I got my parent's carpet clean as a Christmas Gift. He did an amazing job!
Easy. Convenient. Made cleaning my rug seem less
Had product that removed most of sticky tape residue that had been there 6 years.
Good customer service
I think using more soap would have improved things. Had kind of a mildew smell once dried.
Fair price for quality service
The tech checked our problems, explained what zerorez can do to resolve it, went about the job in a professional manner and left. we are perfectly satisfied and getting on with our lives (with dogs).