Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Sara McQuaid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appointments are scheduled quickly, technician arrives on time, and does a thorough job. No complaints and carpets are clean.

Report a concern   February 11, 2021 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Accommodating

Report a concern   February 10, 2021 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly tech
Great service and fast cleaning

Report a concern   February 10, 2021 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and professional

Report a concern   February 10, 2021 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician David was fabulous!! He was very thorough explaining the cleaning and listening to us. He got out spots I would have guessed impossible. He was very courteous and professional. The service and value far exceeded my expectations.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Cheryl Carson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel good about what you use to clean the carpets and our experience with your technicians has been good.

Report a concern   February 10, 2021 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and caring work, reasonably priced. Staining of carpet eliminated.

Report a concern   February 10, 2021 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No sticky residue.

Report a concern   February 10, 2021 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was very professional and did a great job cleaning my carpet. He explained the whole process and walked me through room by room to tell me what he was going to do. He spent a lot of time and my carpet in every room looks SO much better! I will definitely use your company again.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Nancy Rowe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned beautifully and got up all the stains. Some of them major. And it was fast And I like no chemicals. Technision was also very nice helpful and professional.

Report a concern   February 10, 2021 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, fast, on time.

Report a concern   February 10, 2021 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are timely, polite and their work is good. I have never had a complaint. Further they run specials regularly.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Tamika Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians who were very courteous. They kept me informed of their tasks and I am just pleased with my experience overall!

Report a concern   February 10, 2021 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service from sales to our technician. Very professional and explained each step. The process has always proven effective and dries quickly.

Report a concern   February 10, 2021 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication

Report a concern   February 9, 2021 — Rated 10 out of 10 by Brett and Brittany Titensor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and the technician did a fantastic job with our house. He not only did our carpets but also cleaned out our minivan, bathroom tiles, and couches! Highly recommend.

Report a concern   February 9, 2021 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent

Report a concern   February 8, 2021 — Rated 10 out of 10 by E.A.L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Technician, Ricardo was friendly, happy in his work and was happy to show us the before and after videos. He only recommended things we needed and now we are breathing better after the air duct cleaning and anti fungal treatment. Thank you Zerorez!!

Report a concern   February 8, 2021 — Rated 10 out of 10 by Steve Mangin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your company has always provided great service and reliable, on time personnel.

Report a concern   February 8, 2021 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very informative and professional.

Report a concern   February 8, 2021 — Rated 10 out of 10 by Kathrine Tripp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our 12 yr old carpet was last cleaned 6 years ago but was not overly dirty. However, it did look really crunched down in the high traffic areas. New flooring is not in the budget this year, and we didn’t really know if cleaning the carpet would help. But, WOW! Our carpet looks GREAT! The carpet looks fluffy again. We feel relieved because if we need to push flooring out for a few more years we can do it since our carpet looks so good after ZeroRez cleaned them. Thanks!!

Also, our technician was great and very honest about the couple of stains we had and what is required to treat them and the possibility of them returning if the stain penetrated the padding below.

Report a concern   February 8, 2021 — Rated 10 out of 10 by Darren Stubblefield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned carpet well

Report a concern   February 7, 2021 — Rated 0 out of 10 by L.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My main objective was to have my vents cleaned before my new born arrived. After going from 300, to 600, then to 750. My vents were never cleaned because apparently my ducts are to old. The vents should have been inspected before hand to tell me you cant do the job, I would have rather lost 100 dollars than spending well over my budget, and my vents are still not cleaned. I feel scammed and lost alot of money. I would have rather paid the 300 and worry about replacing the ducts now I cant afford another vendor or replacing ducts. I have to save all over again. So no I wouldn't refer anyone.

Report a concern   February 7, 2021 — Rated 10 out of 10 by Randolph Chappell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The applicator

Report a concern   February 7, 2021 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan did a great job. He explained what he was doing and why.

Report a concern   February 7, 2021 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Great technician.

Report a concern   February 7, 2021 — Rated 5 out of 10 by A.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

U didn't I think it would help if the cleaner had an fragrance and stain remover

Report a concern   February 7, 2021 — Rated 7 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

I ordered a grout sealant and it wasn't included on the instructions. The grout was not as clean as I would have liked.

Report a concern   February 7, 2021 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was courteous, kind and knowledgeable, I’d give him a 10+

Report a concern   February 7, 2021 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!


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