Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83470 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 10, 2021 — Rated 9 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly techs and great online scheduling including weekend availability.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Sarae Collins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, professional and very helpful employees. My technician Mario C did a great job. He did things others had not ever done, like show me the flashlight mess and put holders at the bottom ends of my coffee table.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Hazel Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and thorough clean..and left my home clean

Report a concern   January 10, 2021 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient work! Carpet and upholstery cleaning exceeded my expectations! And Michael was great to work with!

Report a concern   January 10, 2021 — Rated 10 out of 10 by Laurie Rehman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and results!

Thank you.

The Rehman’s

Report a concern   January 10, 2021 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time JeffKrewson has cleaned my carpet and the service was exceptional both times.

Report a concern   January 10, 2021 — Rated 7 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service and technician were great but it was expensive once it was all totaled

Report a concern   January 10, 2021 — Rated 10 out of 10 by Gregory Hargis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional.

Report a concern   January 9, 2021 — Rated 10 out of 10 by Jessica Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was very good at communicating and being helpful in explaining the process and options to me. The technician was thorough in his explanations to me and was very professional and enthusiastic about getting our carpet cleaning done to the best of his ability. Everything went smoothly and the price was reasonable for what we needed.

Report a concern   January 9, 2021 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young gentleman that did the work was over the top good!

Report a concern   January 9, 2021 — Rated 10 out of 10 by Denise Olson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, courteous - no residue

Report a concern   January 9, 2021 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free and a superior job of cleaning. Fabian does a great job.

Report a concern   January 9, 2021 — Rated 10 out of 10 by Sandra Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did an excellent job on the carpets. He was very professional and we would definitely use Zerorez again.

Report a concern   January 9, 2021 — Rated 10 out of 10 by Melissa Lemons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian did a good job. Very impressed with his friendliness and professionalism.

Report a concern   January 9, 2021 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had trouble reaching someone on the phone, stopped trying after 10 min on hold. It is a little pricy. But a very nice person that came to the house and the service was quick.

Report a concern   January 9, 2021 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   January 9, 2021 — Rated 10 out of 10 by Y.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done job!!

Report a concern   January 9, 2021 — Rated 10 out of 10 by Cathy Jamele Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Short dry time, very nice

Report a concern   January 8, 2021 — Rated 10 out of 10 by Rebecca Trevino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very careful with my wood floors. Carpets look great and everything was effortless!

Report a concern   January 8, 2021 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did a great job, was on time & helpful

Report a concern   January 8, 2021 — Rated 10 out of 10 by G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy and efficient and really works well.

Report a concern   January 8, 2021 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional, the carpet kinda smells weird today and it was done yesterday but maybe it needs to dry more.

Report a concern   January 8, 2021 — Rated 9 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were able to work at my schedule (quick appointment) and have a good brand-name.

Report a concern   January 8, 2021 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks! Always great service.

Report a concern   January 8, 2021 — Rated 4 out of 10 by C.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The last cleaning that we had done was not performed as well as the first time we used your company. The guy that arrived to clean seemed very uninterested and lazy and missed many spots around our office. The area that needed cleaning the most seemed to be skipped over and looks the same as it did when he arrived. I am disappointed in the service we received.

Report a concern   January 8, 2021 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Stephen Ricks, my tech, was very knowledgeable and highly proffesional.

Report a concern   January 8, 2021 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks so clean. And I love the way the tile looks after it's cleaned. It gives me a feeling of comfort that all is clean. Our tech was absolutely stellar. He was an incredibly respectful young man and worked very fast and very hard!

Report a concern   January 8, 2021 — Rated 10 out of 10 by Rebecca Raley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly service at a good price..with friendly people

Report a concern   January 8, 2021 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician. Cleanest it has ever been!

Report a concern   January 8, 2021 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and staff. Clean carpets and sofa.


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