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based on 83948 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was amazing, I love how clean the carpet is. Mr. Kadeem did a wonderful job. I would recommend him to any and everyone.
Zerorez did an excellent job in cleaning our carpet. They were very thorough. Will be using them again!
We were very satisfied with our services. Our technician went out of his way to be polite and make sure we were satisfied with the work performed.
The basic service is to clean the fibers of the carpet. Anything else to be cleaned is extra, and it's not cheap. I feel that ZeroRez gets customers by providing the baseline service at a reasonable price, but really makes their money on the additional services such as pet stain remover, or any stain remover, or topical treatment, or area rug cleaning, all of which are very expensive. Next time I think I might try another service that includes treatments even though they may be slightly more expensive up front. Your technician was very nice and did a good job.
I have you guys for years! Very efficient and always good results!
No time to dry.
Todd was friendly and professional! Awesome and quick service.
Personnel was professional, polite, and personable and the carpets look great..
Thank you
No chemicals and it makes the carpet looks brand new again. The service is wonderful the technicians that come out to clean the carpet was very pleasant , kind and professional .He made sure we are satisfied before he left.
Professional, quick and sofa looks like new again.
The technician was nice. He was in and out in about an hour. I paid extra for two rooms to have the bio done due to pet stains and it doesn’t seem to have worked in my master bedroom. The smell is still there and I have used my spot bot machine and it has pulled up so much. This was the main reason for the service was to take care of my master bedroom.
I called on Friday for rates and really needed the work done ASAP! They made it work for me that same afternoon. The floors look great and we were pleased. Thank you.
I was very pleased with the service I received, as usual. The technician actually arrived a little ahead of schedule, which worked with my schedule. He did an excellent job, very professional and my carpets look great! I would and do recommend Zerorez to my family and friends every chance I get.
My carpet doesn’t look any different in the traffic areas.
Great Experience! I have used ZeroRez many times for carpet cleaning and always had a great experience. Carpets clean and looking new!!
My kitchen rug didn’t get clean. It had spots and needed more treatment than what it got.
Professional, quality work, efficient.
I’ve had Zerorez clean my carpets regularly for the last several years. It makes me feel like my house is cleaner once the carpets have been cleaned. They have helped me keep my 14 year old carpet stay in great shape.
Great service. Fantastic job on the carpet! Will
Definitely use again in the future!!
Bobby and Fred were great! They were both professional, kind and respectful. We were very pleased with their workmanship.
The tech was awesome but the next day the carpet smelled worse. The rooms without pet odor now smell like dirty water. The room with pet odor is much worse now, and I’m so disappointed in the outcome but the tech has great service. I even upgraded to an extra $110 and tipped the tech $15 because it smelled so great and citrusy right after. It lasted less than a day unfortunately.
You sent a good technician named Marcus.
Marcus did a good job and we plan to call you back in 6 months, so Marcus can re-clean our carpet.
So far so good.
Thank you
bill for services was way to high
We are please with the service and timeliness of available appointments.
Good service on Healthway Filter, if much delayed due to ordering backlog.
Quick, professional, economical.
Very professional and courteous.
Carpets went from pretty dirty to very clean. Nick was professional, efficient and friendly.
Becky Balsamo
I really liked having Mario.
Great Job. Super thorough!!! Thank you for spending the time to make sure it is all clean!!! Fabian was wonderful! Thank you!!