Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83948 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Brenda Leonhart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician did a wonderful job

Report a concern   March 10, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great guys! Carpet looks great again

Report a concern   March 10, 2021 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very communicative and professional representative who came to my home. Carpet looks great.

Report a concern   March 10, 2021 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians. Carpets always look and feel clean. I like that there are not chemicals used.

Report a concern   March 10, 2021 — Rated 5 out of 10 by L.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They can't get all of stains out of carpets.

Report a concern   March 10, 2021 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great and I really liked the person you sent out he did a fantastic job.
I also love that you don't use a lot of chemicals

Report a concern   March 10, 2021 — Rated 3 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Made an appointment with carpet cleaner. Waited for 2 hour and didnt show up. Amazing service.

Report a concern   March 10, 2021 — Rated 10 out of 10 by james Mixon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was the best. He was very informative and professional.

Report a concern   March 10, 2021 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable and always willing to help.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Julie Ziino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, efficient and effective.

Report a concern   March 10, 2021 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and professional staff. Timely. Careful with my belongings. Thorough cleaning. Thank you!

Report a concern   March 10, 2021 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Stains are gone and the tech, Bobby, was very polite and did an excellent and thorough job!

Report a concern   March 10, 2021 — Rated 10 out of 10 by Z.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and technician was extremely helpful and knowledgeable.

Report a concern   March 10, 2021 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful job!!

Report a concern   March 10, 2021 — Rated 10 out of 10 by Robert Baker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Quick. Odorless. Perfectly clean.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Kimberly Hanson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great! Your tech was very nice and professional.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Glenda Crump Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly Staff, Reasonable Price, Great Job getting stains up, Worked with me on some additional areas that needed treatment, easy to schedule, came on time, in and out quickly and carpets dried fairly quickly

Report a concern   March 10, 2021 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was great, very professional.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Amy Bean Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Todd was an amazing guy and our carpets look new! Can’t believe some of the stains, even melted candy that came up out of my kids carpets.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Kristin Milota Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and no residue on my carpets.

Report a concern   March 10, 2021 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the gentleman who cleaned my carpet was very curious and friendly. He also did a great job

Report a concern   March 10, 2021 — Rated 0 out of 10 by E.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Agent wasn’t able to clean the sofa

Report a concern   March 10, 2021 — Rated 7 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech did a decent job. Was rather quick though and instead of checking to see how clean the water was coming out of the carpet, he just ran the equipment over one time and was done. I had to ask him to turn unit on again and go back over room

Report a concern   March 10, 2021 — Rated 10 out of 10 by I.A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin did a great job and kept us informed about the progress of the work and follow up required.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Peggy Weiss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After a weekend issue with my dog needed immediate cleaning of carpet. I called at 7;30 in the morning was put on schedule by 10;00, Tyler was at my door by 8;30. Carpet was treated and cleaned looks perfect, so needless to say I was happy. Tyler was clean,polite, helpful since I am 83 and unable to move certain items, he removed items, replaced them on blocks......this is 3vrd time I’ve used zerorez and it’s the only option for carpet cleaning for my family.

Peggy weiss

Report a concern   March 9, 2021 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and great service

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Great customer service. Modified needs when present (scheduled 3 rooms but had 4 rooms cleaned)

Report a concern   March 9, 2021 — Rated 7 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our carpets were cleaned because of previous pet owners. The smell from the carpet is worse today than before the carpets were cleaned.

Report a concern   March 9, 2021 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There was no difference in my rug after cleaning.

Report a concern   March 9, 2021 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They removed all of the stains. Great Job


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