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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very friendly and went over and above.
Good customer service during appointment scheduling. Prompt and professional technician.
The price of the special was great, and Charles, our technician, was great!
I have used your company many times and again I am very pleased from the booking to having to change an appt date for me to the get work by the tech at my house.
Caesar did an excellent job on our carpets. Thank you so much.
Very happy with the service provided. The technician, (Jason) was very knowledgably and friendly. I would recommend Zerorez.
I like your service because you are prompt, keep the customer informed if there are going to be delays.
In addition, your agents are flexible and professional if you call to cancel or rebook to a later date/day. The technicians have all been professional, polite, efficient, and hard working.
on-time (actually arrived 1 hour earlier than expected), professionally, flexible (when I didn't have a third room to clean, he agreed to do the hallway. that was great!)
Very nice young man explained everything to let me details , I I was very satisfied and pleased.
Great Job
I like the freshness in the house after the technician is finished . The tech is always nice professional and doesn't mind explaining what he or she are doing .
Professional courteous technician.
Professional, very clean carpets.
Professional service, on time, done right
The customer service is great!
Works well.
They was great...will use them again
Great job on tile! And on carpet! The tech Todd was professional and friendly. Great service all around!
No harmful chemicals are used for cleaning. The technicians are always friendly, professional, and informative.
Great service Buck was AWESOME!!
Great service. Technician was phenomenal.
The serviceman was exceptional. Carpets look amazing. Price was reasonable. Very satisfied!
We love our carpet after zerorez comes. It is totally clean and looks like brand new. It doesn't have the usual flowery smell that other companies leave in carpet. Their process maintains the life of the carpet because they just use water. The tech's are professional and totally competent.
Your technicians are very thorough and friendly. Your process is the best.
I have had Zerorez several times. Love the way the carpet looks when they are finished. Techs are always polite and on time.
its work
We still have several spots that did not come up at all.
Sending a technician to my house that lied ( will not even lift a shoe and all dirty spots were still present and said it was from my carpet type and your team does not lift anything even if under 50 ibs) and did not clean and when I called your team made it sound like I was lying about your technician not cleaning. After your supervisor came and had to reclean my entire house and confirmed that your first technician really did no work in my house not even a phone call to apologize. Will not be using your services in the future
Excellent service
The fact that Zerorez’s product and process effectively clean our carpets without leaving any soap residue.
Scheduling was easy, they were so kind and worked around our hectic schedule with getting our house listed for sale.
The carpets looked AMAZING!!! I was worried there was no hope for the high traffic areas and our technician worked his MAGIC!!
Also, our technician was incredibly HONEST. He found one of my diamond earrings I'd lost and thought was gone forever. He found it and brought it right to me! I'm so grateful.
He was kind, efficient and left our home looking wonderful!