Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85406 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 13, 2021 — Rated 10 out of 10 by Jackye Lyles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   June 13, 2021 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians is very thorough and is able to get out tough stains.

Report a concern   June 13, 2021 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Richards G. was excellent!!!! My Dad’s house had basically 57 years of dust built up. Although Blackman Mooring Steamatic came twice in 2015, we still had brown dust pouring out through the vents onto the furniture and carpet. Changing filters every month and Dusting every week was not touching the dust issue!!!!

We decided to do Zerorez this time because you not only cleaned the vents but also the blower motor, evaporator coils and trunk lines but also put on the anti-microbial spray that would last 2 to 3 years.

Unfortunately, where our evaporator coils are located had a drain pipe soldered onto it so Ricardo was not able to clean that. We do have our AC guy coming out to change the filter in there. So Ricardo called the office, they exchanged the evaporator coil cleaning for a dryer vent clean out.

Now 36 hours later, the house is extremely cooler. We can set the temp at 80 degrees and it feels like 76 degrees. No more dog hair and dust flying around the floor or out of the air vents! Obviously, we hope to see a huge decrease in dust!!!!!

With our last bad experience with Blackmon Mooring we want to wait at least a month before recommending Zerorez to others.

Report a concern   June 12, 2021 — Rated 10 out of 10 by April Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and thorough service!
Our carpets look brand new!!
The service the technician provided was nothing short of amazing!

Report a concern   June 12, 2021 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and accurate timing of appointment.

Report a concern   June 12, 2021 — Rated 10 out of 10 by Monica Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, explanation of the procedure.
Products are better when doing air duct cleaning service. Would recommend.

Report a concern   June 12, 2021 — Rated 10 out of 10 by Darla Simmank Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was right on time, did a wonderful job and was super courteous! A+ service! 😀

Report a concern   June 12, 2021 — Rated 10 out of 10 by Courtney Gulbranson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The whole process was smooth and easy! From booking an appointment that worked for my schedule, to getting confirmation and pending arrival texts, and a thorough carpet cleaning, I was pleased by the attention to detail from Zerorez every step of the way. We will be return customers and highly recommend Zerorez!

Report a concern   June 12, 2021 — Rated 2 out of 10 by R.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had damage done to my house and I reached out immediately to Zerorez. Nothing was done. The tech was cranky and unkind. I did not enjoy having him in my house and I was not happy when he damage my baseboards and stair rails. I have always loved Zerorez. I have been using them for 10 years, but after this I may look somewhere else.

Report a concern   June 12, 2021 — Rated 10 out of 10 by S.C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful! Thank you!

Report a concern   June 12, 2021 — Rated 10 out of 10 by I.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is Safe

Report a concern   June 11, 2021 — Rated 10 out of 10 by A.L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and great service.

Report a concern   June 11, 2021 — Rated 10 out of 10 by Randy Plemons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technician and service provided

Report a concern   June 11, 2021 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was fast and the technician was great. Looked awesome when he finished.

Report a concern   June 11, 2021 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast acting and exceptional service.

Report a concern   June 11, 2021 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional

Report a concern   June 11, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I emailed my survey to Zerorez and received a reply.

Report a concern   June 11, 2021 — Rated 10 out of 10 by B.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professuonalism

Report a concern   June 11, 2021 — Rated 10 out of 10 by Scott Paoli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt professional and thorough

Report a concern   June 11, 2021 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional technician!

Report a concern   June 11, 2021 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy did a superb job in cleaning the air ducts in our home. Very competent, very friendly, very fun to work with. I recommend him and the service he provides to everyone whose home has air ducts that can become allergen-producing 'factories' in one's own home.!
First name removed P. Last name removed

Report a concern   June 11, 2021 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job!

Report a concern   June 11, 2021 — Rated 10 out of 10 by Sharon Mayes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great, the technician explained every thing to us and answered all our questions, Brandon K is a great guy.

Report a concern   June 11, 2021 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was clean and dried quickly and our technicians were very attentive and well trained.

Report a concern   June 11, 2021 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Use of natural, green products

Report a concern   June 11, 2021 — Rated 9 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Technician was super, and very friendly.

Report a concern   June 11, 2021 — Rated 10 out of 10 by Kelly Hughey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean!!!!

Report a concern   June 11, 2021 — Rated 5 out of 10 by S.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The couch came out good after second cleaning and tech was very good. I just don’t recommend services to people unless I am blown away with results and I just wasn’t.

Report a concern   June 11, 2021 — Rated 10 out of 10 by M.A.C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

previous good experience

Report a concern   June 10, 2021 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results for an old stain.
Very quick and easy.
Very nice professional young man did our service.


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