Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83948 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 8, 2021 — Rated 10 out of 10 by Javier Gonzalez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality service and quick to set up
Report a concern   March 8, 2021 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was a true professional and provided excellent service. Will definitely use this service in the future

Report a concern   March 8, 2021 — Rated 10 out of 10 by Lisa Chernow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The grout looks brand new! Our service technician was incredibly professional and safe (masked) for the duration of his time in our home. Would highly recommend.

Report a concern   March 8, 2021 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was prompt and technician was polite and thorough
Report a concern   March 8, 2021 — Rated 0 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Contact manager Bolton at Phone number removed.
He knows all the details.

Report a concern   March 8, 2021 — Rated 9 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind service man.

Report a concern   March 8, 2021 — Rated 10 out of 10 by Jason Nelson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy
Report a concern   March 8, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys got spots put of our carpet that the previous national brand shampooer couldn’t. Our 6 year old carpet looks nearly new!
Report a concern   March 8, 2021 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always gets my carpets very clean.
Report a concern   March 8, 2021 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was clean and fast. Professional service.
Report a concern   March 8, 2021 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

knowledge from the representative
Report a concern   March 8, 2021 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All the services explained
Discussed how to treat problem stains
Pricing explained
Carpets and tile look and smell great

Report a concern   March 8, 2021 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great! Very professional and nice. Clearly explained the process, the results I could expect and went over any questions I had. He took note of any specific spots that I noticed and explained why some spots wouldn’t be able to be removed (UV damage/paint stains/corner dust).
Report a concern   March 8, 2021 — Rated 10 out of 10 by Angie Leffingwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We use Zerorez exclusively. The cleaning and service is exceptional. We have never been disappointed and will use them without question in the future..
Report a concern   March 6, 2021 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaner was professional and nice. I appreciate all the hard work he put in to get my carpet clean and got rid of the dark spots.
Report a concern   March 5, 2021 — Rated 10 out of 10 by Cynthia Erickson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your kind, courteous and professional team was able to remove a 3 year old "mystery stain" from the previous homeowners!

The carpets completely dried within a few hours and my home looks beautiful again!

Highly recommend your services...

Thank you so much!
Report a concern   March 4, 2021 — Rated 10 out of 10 by Erica Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've been a customer for 14 years. They never fail to impress. The staff is always very friendly and professional. I wouldn't use anyone else.
Report a concern   March 4, 2021 — Rated 10 out of 10 by L.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think you do a great job of cleaning my carpets.
Report a concern   March 4, 2021 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, and friendly service. The carpets look great.
Report a concern   March 4, 2021 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good cleaning method better than all others

Report a concern   March 4, 2021 — Rated 0 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was charged $60 extra for something called "biologic". This made the total $186 when my estimate was $126. To make things right you should credit my card for $60.
Report a concern   March 4, 2021 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very response and great clean!
Report a concern   March 4, 2021 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE TECH CAME OUT AND WAS VERY PROFESSIONAL & DONE A VERY GOOD JOB
WE WERE VERY PLEASED
THANKS,First name removed
Report a concern   March 4, 2021 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, effective, quick drying.

Report a concern   March 4, 2021 — Rated 10 out of 10 by I.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was absolutely great
Report a concern   March 4, 2021 — Rated 7 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

You did an amazing job in my house a few years back, in this rental property the guy barely took 40 min and the cigarette smell still there..

:(
Report a concern   March 4, 2021 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar is outstanding/ Hard Working Ddeicated and gets the job done
Report a concern   March 3, 2021 — Rated 10 out of 10 by Lanny Staton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional

Report a concern   March 3, 2021 — Rated 10 out of 10 by Helen Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harsh chemicals used does a very good job

Report a concern   March 3, 2021 — Rated 8 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I like the way my carpets look after cleaning. I’ve had a couple of minor issues, but the company resolved them to my satisfaction. The service professional was on time and customer oriented.


Privacy Policy