Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83861 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 24, 2025 — Rated 10 out of 10 by Craig Crouch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dalmatian was great! Very conscientious, very proud of his work. We would request him the next time we call Zerorez. 20 years old, but very mature for his age, extremely polite. He is a keeper and represents your business well.

Report a concern   August 24, 2025 — Rated 8 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

John did a great job as a professional in his capacity.

But if I have to do this job on my own pocket, I will definitely not do it because of super high price for 1 hr rubbing my leather sofa with a $20 worth leather cleaner.
And I mean it.

Report a concern   August 24, 2025 — Rated 10 out of 10 by John Bagnell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the 3rd or 4th time I used Zero Res to clean my carpets and every time it seems like the service gets better. CJ did an amazing job and was so helpful. The carpets look and feel brand new.

Report a concern   August 24, 2025 — Rated 5 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There is no consistency in the quality of the service provided. It depends entirely on the technician. One time the technician was excellent and did an amazing job. The other two times, not really. Out of these two times, one time most of the stains didn’t come off and the carpet didn’t look like it was cleaned. The second time, the carpet was too wet after cleaning, after cleaning, I could still see small pieces of trash etc on the carpet and the technician was rude when I pointed that out to him. Though I like that zerorez doesn’t use harsh chemicals , the I consistency of service and the consistency of getting statins out is disappointing.

Report a concern   August 23, 2025 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that no chemicals are used in cleaning our carpets. Our service tech, Dimon, was knowledgeable, personable, and professional.

Report a concern   August 23, 2025 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   August 23, 2025 — Rated 10 out of 10 by Germane Holt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaner did an amazing job!! He was fast, thorough, and delivered the service with professionalism. I will definitely recommend!

Report a concern   August 23, 2025 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning was amazing. The technician provided additional information regarding the cleaning. The rooms look great!

Report a concern   August 23, 2025 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dryer vent cleaning was great! Technician was extremely helpful and provided great service

Report a concern   August 23, 2025 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came on time and the prices was completed in a timely fashion.

Report a concern   August 23, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very pleased with the service,the technician explained the process and how to deal with the aftermath , such as furniture replacement etc.
A good job.!
Name removed

Report a concern   August 23, 2025 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great clean without toxic chemicals and a very professional experience.

Report a concern   August 23, 2025 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell and carpets are 99% dry when cleaning are done

Report a concern   August 23, 2025 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked how well the process worked to clean the vents. The before and after was a stark difference.

Report a concern   August 23, 2025 — Rated 7 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your “special” was three rooms and a hallway for $109. I have one small living room and very small hallway only. So I asked if two 5x7 rugs could be cleaned instead of the two extra rooms I don’t have. Neither rug is anything special and I have plenty of room for them to both lay on the back patio. You wanted an additional $57 per rug. You would think one living room, one hallway, and two small rugs would fit the $109 special. I was disappointed in that decision.

Report a concern   August 23, 2025 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was on time
Tech was very nice
Carpet feels so great after it dries!

Report a concern   August 23, 2025 — Rated 10 out of 10 by Lisa Burandt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician that cleaned our carpet this past visit did an incredible job. Scheduling is easy online and the technician contacts you when they’re on their way to your house. I get my carpets cleaned annually and have been using Zerores for the past three years. The carpets turn out really clean like new.

Report a concern   August 23, 2025 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning

Report a concern   August 22, 2025 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was polite and thorough.

Report a concern   August 22, 2025 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I felt like the technician did an excellent job and he was very polite. When I need carpet cleaning again I’ll ask for Brandon.

Report a concern   August 22, 2025 — Rated 10 out of 10 by John Wear Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are now very clean and free of chemicals. Zerorez uses empowered water instead
of harsh chemicals to clean carpets.

Report a concern   August 22, 2025 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

jaime was so professional and courteous. He answered all our questions and provided additional information as requested. He did a wonderful job on our carpets and we are very satisfied with Jaime and ZeroRez.

Report a concern   August 22, 2025 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez many times over the years and they have always done a very good job. The job is done quickly and there is no chemical odor. I would recommend them to anyone needing carpets cleaned.

Report a concern   August 22, 2025 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly service employee great job done overall ;;

Report a concern   August 22, 2025 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good carpet cleaning techs

Report a concern   August 22, 2025 — Rated 6 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I called a professional service to help with a couple of stains that I could not get out all the way. They don't look much better than they did before I called. Disappointing after almost $250.

Report a concern   August 22, 2025 — Rated 10 out of 10 by Christi Reeder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for wonderful service. The carpets look like new:)

Report a concern   August 21, 2025 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier did an amazing job!

Report a concern   August 21, 2025 — Rated 10 out of 10 by Elizabeth Novak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Antonio was punctual, efficient, kind, and did a great job at cleaning the carpets in my bedrooms and staircase.

Report a concern   August 21, 2025 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rugs are clean!


Privacy Policy