Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2021 — Rated 5 out of 10 by T.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looks good but I was surprised parts of carpet was still wet 10-12 hours later. Jeremy was real nice but a couple things bothered me. #1 he moved a small table of mine (I did not ask him too) & he broke an antique bowl that belonged to my Grandmother. Its broken beyond repair. #2 was it sounded like something was broken or stopped up so he asked me for a paper clip to fix the problem. When I called the office about the broken bowl, they were not aware & Jeremy had taken pictures & said he uploaded them so office was aware of problem. I expect reimbursement for the item.

Report a concern   March 28, 2021 — Rated 10 out of 10 by Jarod Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician
Professional and hard working
Did a great job

Report a concern   March 28, 2021 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look like new!

Report a concern   March 28, 2021 — Rated 10 out of 10 by Cathy Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Zerorez! We have used their services multiple times. Our technician was very personable, knowledgeable and did an excellent job for us. We appreciate the zero detergents, the zero toxic chemicals and the zero residue!! We will continue to utilize Zerorez and will recommend them to everyone we know!!

Report a concern   March 28, 2021 — Rated 4 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cleaning was nothing extra. The amount of money you're spending I didnt expect my floors to remain damp for hours. I feel like someone else could have given me the same type of service for half the price.

Report a concern   March 28, 2021 — Rated 10 out of 10 by Mariana Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly Staff & Excellent Service
Tech’s were great

Report a concern   March 28, 2021 — Rated 10 out of 10 by William Sullivan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Is is fast and no chemicals

Report a concern   March 28, 2021 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt professional. No crunchy carpets.

Report a concern   March 28, 2021 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician on site was well versed and very informative on your product and the needs for our home. He worked with us every inch of the way to ensure we were happy and satisfied not only with the final outcome but cost. We will be utilizing Zerorez again in the future for our floor/upholstery needs.

Report a concern   March 28, 2021 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, doesn't leave soapy residue

Report a concern   March 27, 2021 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great, technician great!$

Report a concern   March 27, 2021 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable technicians. Fabulous results
Carpets that are soft and fresh smelling

Report a concern   March 27, 2021 — Rated 10 out of 10 by Daniel & Jerica Homes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech Todd was great! He explained everything well, and was very knowledgeable about what he was doing. We asked him
To clean some hard to clean cushions and he had some trouble, but he did not give up on them. Our play room couch looks brand new. I never thought that could happen.

Report a concern   March 27, 2021 — Rated 10 out of 10 by F.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin did a great job. We are pleased with his work

Report a concern   March 27, 2021 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out was very friendly, knowlegeable and did a great job! Carpet looks great!

Report a concern   March 27, 2021 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, efficient, informative, great results!

Report a concern   March 27, 2021 — Rated 0 out of 10 by C.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charged for cleaning my rug and it did not even show a difference. Fell like I flushed $180.00 down the toilet.

Report a concern   March 27, 2021 — Rated 10 out of 10 by Richard Davenport Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I got my ductwork cleaned and I feel it was worth every cent!!! Thanks Zerorez

P.s. i’m dyslexic so I hope I didn’t spell your name backwards

Report a concern   March 27, 2021 — Rated 9 out of 10 by Jennifer Stribling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very professional

Report a concern   March 27, 2021 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used on carpeting.

Report a concern   March 27, 2021 — Rated 10 out of 10 by Debra Brannam Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans and doesn't leave any residue. Nice fragrance too

Report a concern   March 27, 2021 — Rated 10 out of 10 by Jennifer Jensen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech, Edwin G, was great. He worked so hard to get the stains out of our carpet and he did a great job. He clearly explained what we could expect ahead of time, but the results came out even better than we expected. He was on time and very efficient. And the price was very affordable.

Report a concern   March 27, 2021 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, Fresh with no residue. this was the 2nd time to use Zerorez.

Report a concern   March 27, 2021 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job.

Report a concern   March 27, 2021 — Rated 4 out of 10 by K.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I just think the areas was rushed through and there's still dirty looking area. The technician was nice and courtesy however there were several distraction which is the reason I believe the carpet looked like it's not shampooed. We don't have small children and the house is only a little over a year old. It's not like our carpets were really dirty and lots of dirt spots

Report a concern   March 27, 2021 — Rated 9 out of 10 by Juliet lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Throw up, tons of dog hair and mud brought in from after when it rains on their paws, paint and art stains from my 3 year old, drink spills, you name it and it WAS probably on our carpets... all gone now! Our bedrooms not only looks good but more importantly they smell so much better, I'm telling you what... 100% worth it!

Report a concern   March 27, 2021 — Rated 10 out of 10 by Robyn English Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was so helpful and my floors looked great!

Report a concern   March 27, 2021 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service with clean carpets

Report a concern   March 27, 2021 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was great but the technician did not wear a mask.

Report a concern   March 27, 2021 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You all did a great job getting the stains out of our carpet. The two gentlemen you sent out were polite and did an outstanding job!


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