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based on 83465 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Darwin was very professional and did a great job cleaning my carpet. He explained the whole process and walked me through room by room to tell me what he was going to do. He spent a lot of time and my carpet in every room looks SO much better! I will definitely use your company again.
Cleaned beautifully and got up all the stains. Some of them major. And it was fast And I like no chemicals. Technision was also very nice helpful and professional.
Thorough, fast, on time.
Technicians are timely, polite and their work is good. I have never had a complaint. Further they run specials regularly.
Professional technicians who were very courteous. They kept me informed of their tasks and I am just pleased with my experience overall!
Excellent service from sales to our technician. Very professional and explained each step. The process has always proven effective and dries quickly.
Great communication
On time and the technician did a fantastic job with our house. He not only did our carpets but also cleaned out our minivan, bathroom tiles, and couches! Highly recommend.
excellent
Our Technician, Ricardo was friendly, happy in his work and was happy to show us the before and after videos. He only recommended things we needed and now we are breathing better after the air duct cleaning and anti fungal treatment. Thank you Zerorez!!
Your company has always provided great service and reliable, on time personnel.
The technician was very informative and professional.
Our 12 yr old carpet was last cleaned 6 years ago but was not overly dirty. However, it did look really crunched down in the high traffic areas. New flooring is not in the budget this year, and we didn’t really know if cleaning the carpet would help. But, WOW! Our carpet looks GREAT! The carpet looks fluffy again. We feel relieved because if we need to push flooring out for a few more years we can do it since our carpet looks so good after ZeroRez cleaned them. Thanks!!
Also, our technician was great and very honest about the couple of stains we had and what is required to treat them and the possibility of them returning if the stain penetrated the padding below.
Cleaned carpet well
My main objective was to have my vents cleaned before my new born arrived. After going from 300, to 600, then to 750. My vents were never cleaned because apparently my ducts are to old. The vents should have been inspected before hand to tell me you cant do the job, I would have rather lost 100 dollars than spending well over my budget, and my vents are still not cleaned. I feel scammed and lost alot of money. I would have rather paid the 300 and worry about replacing the ducts now I cant afford another vendor or replacing ducts. I have to save all over again. So no I wouldn't refer anyone.
The applicator
Evan did a great job. He explained what he was doing and why.
Great service. Great technician.
U didn't I think it would help if the cleaner had an fragrance and stain remover
I ordered a grout sealant and it wasn't included on the instructions. The grout was not as clean as I would have liked.
Our tech was courteous, kind and knowledgeable, I’d give him a 10+
Great job!
Good quality outcome and customer friendly person delivering the services.
Great service! From dispatch to technicians.
Service technician was great -10 outta 10
Little pricey to recommend
No odor, quick, timely, and nice, professional employees
Knowledgeable and respectful service provider. The tile and carpet look amazing!
We were very pleased with our technician and the way our carpets looked.
No chemicals! Service techs are always great.
No sticky residue.