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based on 83461 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always gets my carpets very clean.
Service was clean and fast. Professional service.
knowledge from the representative
All the services explained
Discussed how to treat problem stains
Pricing explained
Carpets and tile look and smell great
The technician was great! Very professional and nice. Clearly explained the process, the results I could expect and went over any questions I had. He took note of any specific spots that I noticed and explained why some spots wouldn’t be able to be removed (UV damage/paint stains/corner dust).
We use Zerorez exclusively. The cleaning and service is exceptional. We have never been disappointed and will use them without question in the future..
The cleaner was professional and nice. I appreciate all the hard work he put in to get my carpet clean and got rid of the dark spots.
Your kind, courteous and professional team was able to remove a 3 year old "mystery stain" from the previous homeowners!
The carpets completely dried within a few hours and my home looks beautiful again!
Highly recommend your services...
Thank you so much!
I've been a customer for 14 years. They never fail to impress. The staff is always very friendly and professional. I wouldn't use anyone else.
I think you do a great job of cleaning my carpets.
Quick, and friendly service. The carpets look great.
Good cleaning method better than all others
I was charged $60 extra for something called "biologic". This made the total $186 when my estimate was $126. To make things right you should credit my card for $60.
Very response and great clean!
THE TECH CAME OUT AND WAS VERY PROFESSIONAL & DONE A VERY GOOD JOB
WE WERE VERY PLEASED
THANKS,First name removed
Timely, effective, quick drying.
The technician was absolutely great
You did an amazing job in my house a few years back, in this rental property the guy barely took 40 min and the cigarette smell still there..
:(
Cesar is outstanding/ Hard Working Ddeicated and gets the job done
Tech was very professional
no harsh chemicals used does a very good job
I like the way my carpets look after cleaning. I’ve had a couple of minor issues, but the company resolved them to my satisfaction. The service professional was on time and customer oriented.
No chemicals used
The person that came out was very nice & DONE A GOOD JOB.
Our technician was great and did a wonderful job!
I think cost and the tech's willingness to help move furniture. My condo is pretty small. The hall counted as a 3rd room is VERY small. The stairs and hall should have just been combined as a room. The area rug cost $225 and it only took him 7 or 8 minutes to clean. So even after discounting the 3 rooms @ $99 the cleaning cost ~ $330. Probably $200 to $250 would have been fair. Also I had moved furniture to one side of the room so tech could clean entire side then I wanted to move everything over to the clean side so he could finish entire room. Tech wanted no part of helping move some VERY light furniture. I'm 60 years old and moved it easily but it
would have been nice to have some help. I've already had one hernia repaired and probably should not be lifting much but nothing was very heavy. The guy was polite but not very motivated.
The carpet was left to wet did not soak up the extra water took two days to dry out carpeting I have had zero razz six or eight times in the past and was happy with their service but this time you left the carpet too wet
Quick and efficient. No chemicals.
I like the concept of no residue left behind after cleaning and not using chemicals. I didn't give a 10 as the former owners of our house we just bought had dogs and there was a good bit of dog hair still on the carpet after cleaning. I realize this is partially my fault for not vacuuming more thoroughly before the cleaning (especially the stairs) but also didn't leave me with the feeling the carpet was thoroughly clean.

You guys got spots put of our carpet that the previous national brand shampooer couldn’t. Our 6 year old carpet looks nearly new!