What our clients think of us!

Great customer service.
On time arrival
And what an awesome job Zerorez do. Thank you so much Seth.

everything

Technician Nelson was awesome!

My invoice stated three rooms for 99 dollars . A hall way and game room was added on.
Upon inspection only two rooms were done hall way and game room . The associate you came didn’t finish or forgot to Fido the third room . My husband left a voicemail immediately after the cleaner left and noticed the last room wasn’t done but the office was closed

Friendly technician, great process that thoroughly cleans the carpets and leaves them nearly dry.

I responded to something already!! I thought Mario did a fabulous job; our carpets look like new . He was so good. I'd like to give him the highest recommendation possible. The cleaning process was really thorough.

Name removed

Beautiful job- thank you!! Would love more clarity about price upfront. My quote and invoice had a $100 difference. Worth it but would’ve liked to plan for that!

I like that the carpet stays cleaner longer. I also, appreciate the professionalism and knowledge of your experience technician.

Evan was great! He worked so hard for a long time and was very nice and helpful!

Fast drying and clean

Products...no soap. Carpet isn’t soggy.

Your associate showed up on time, fully explained the procedure and proceed to clean the heck out of our carpet. Believe me when I say it looks like new carpet.

My cleaner made me aware of his findings, and I feel he went the extra mile

Expensive. But a great investment in my cream colored carpets! Great customer service.

Love it

On time, friendly tech, clean and efficient work.

prompt, efficient, did a great job.

The work was done so efficiently, and so thoroughly.

Your technician was amiable - very pleasant young man. He did an excellent job in a short time. We will use Zerorez again.

He did a great job.

Great Service!

The tech Joe was very knowledgeable, also professional and our carpet looked great, I would use this company in the future.

There was no communication between the original duct clean failed appointment and the second. Our lack of a 220 outlet forced a delay of 5 day delay. Not very professional!

The carpet clean was quickly done and a major spor reappeared 24 hours after work was done. This does not speak well for an alleged professional workmanship.

The service provided was thorough, efficient, and the carpet looks much improved!. Friendly, cooperative servce...... I am very satisfied with the results. Many thanks Zerorez!

Quick, efficient, easy to book

Excellent

Nicholas and the cleaning process was extremely thorough and I would highly recommend.

Professional technician, great customer service & the clean results!

The technician was supposed to arrive between 10-noon. About 1215 I called the office and they said he was running late and that it would be 130pm. Then I got a text about 1 saying he was 40 minutes away. The lack of communication is what frustrated me the most. If the tech was going to be late just let us know. Had I not called it would have been an hour past time before I officially got any communication. The cleaning was good but the tardiness and lack of communication was a zero in my book. They gave us a discount or I honestly would have sent the guy down the road.

Your pricing model is very bait and switch. My initial bill was supposed to be around $500, but went up to $800 by the time you added additional fees for pet state n remover (that was the whole reason I hired you) and length of couch. You should have been more transparent from the start. Your tech was very nice and professional, but it’s doubtful I’ll do business with a company with so many hidden fees again.