What our clients think of us!

The tech was very knowledgeable and thorough. He did a great job cleaning. He answered my questions etc.

I have used Zerorez for many years. I live in an apartment and my 13 year old carpet looks like new. The process really cleans my carpet and helps with allergies. I highly recommend the process.

Great Job!

On time performance

Brandon’s customer service was exceptional. We are very happy with our carpets.

Shane did a great job! Professional, thorough, and friendly. I also like that there is no chemical smell.

Outstanding job on this cleaning

Alberto was an excellent technician! He was prompt and very professional. My carpet has not looked this good in quite a while following the annual cleaning!

My Zerorez tech showed up and did a very thorough and excellent service cleaning my rugs. We are very pleased with the results and John was was very professional and courteous of our situation

I think spend more time on cleaning the carpet he was way too fast

Kind and knowledgeable techs that work fast and efficient.

RJ was on time, thorough, explained pricing and options. Well done

Technician did not explain exactly why I needed odor treatment on an old pet stain, when there was no odor present. I asked how much extra it would cost, but did not say to do it. But he did it and charged for it. He was very nice, just a misunderstanding he said, but he did not remove it from my bill.

I replaced all the vent covers after your men cleaned my vent and the return air duct in the master bedroom was still filthy and was not cleaned at all . I have pictures to send of it . After paying $1000 to have all the ducts cleaned this should not have happened

Very Professional and techs were extremely helpful and courteous!

The fact that Zerorez uses no detergent and that it uses hot steam, is a game-changer in my estimation.
I also like the fact that they use the ultra -violet light to detect animal accidents on carpet.
The pet neutralizer chemical is the only one used on my old carpet.

The house smells and is so much cleaner because of Zerorez.

Associate was friendly, respectful and efficient. Service was as advertised

You came highly recommended. The service tech was great and respectful but the quality of work in the master bedroom wasn't all that. The carpet wad still dirty. I could still see the tracking area. The tech offered to go another round but I was tired honestly and ready for the other 2 rooms to be completed. I was scheduled for an 8 to 10am appointment and I believe the tech did not arrive until after 1230. The 2nd and 3rd bedroom were cleaned very good. Just the issue with the master bedroom.
I took my own Bissell carpet cleaner and had 3 containers of dirty water that I emptied out.
I did ask for a quote for a cleaning of a sectional couch. Never received a call about it after tech said he would have someone call. Can I have the sectional cleaned for a discounted price?

Price was comparable and carets were cleaned well. The ZeroRez rep was courteous and efficient.

Comprehensive cleaning
Courteous staff
Competent staff
Knowledgable staff
Efficient Time Management

I like that it leaves no dirt attracting residue. It also left the carpets soft.

They turned my almond colored to rust color. Bo Hutchinson and Antonio the tech were the worst. No customer service skills.

Leaves are carpets nice clean freh

Tech was great. Couch looked like it was new:)

Brandon was professional and courteous. He walked us through the process and helped us understand what we needed in each room.

My carpet is six years old. The gentleman who came to work on it did a fantastic job and the carpet looks great!

Great

Diamond explained all the services and procedure used. Our carpet looked great afterwards.

Albert did an excellent job on our carpet. The carpet looks great. We are very pleased.

On time ,very professional