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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech. was extremely through and did a great job!
Very clean and dependable.
Thorough job! Very nice technician!
Chemical free, quick, efficient, friendly service!
Micheal was great. He did a fantastic job. I was very pleased with his effort and the way my carpet looks.
Great customer service from the rep who answers the calls and the service man who cleaned. My carpet looks great and it didn't take long at all.
He did amazing work!!!
My appointment time wasn’t until 3:30, but I was notified around 1:00 that if I was available they could come early. I was super excited about that! The technicians were very friendly and knowledgeable. My carpet looks brand new. It is absolutely incredible!
Clean, affordable, fast
The techs did their best and my carpets and time looked great.
Prompt arrival. I didn’t have to sit around and wait for the team. They showed up right at 8 am.
Did a wonderful job
Y’all ruined my carpet. It is still wet and mildewed. Your technician agreed, but yet I can’t get anyone from your company to make this correct. Next step is media and attorney!!
very friendly, product worked great on tile floors
Your technician was on time and friendly and cordial. He couldn't get out some old pet stains, which was a bit disappointing, but nevertheless, everything else looked great. I would use Zero Rez again in the future.
Prompt, went above board to complete the process. Did a great job cleaning air ducts.
The floors in my rooms look like they were not cleaned at all.
I have sent in what was wrong. And not a replay or call form yall.
The tech was very polite and did a very good job. He got all the stains out.
Edwin did such a great job! He was really knowledgeable about what we needed in a specific problem area and he spent the time needed to be sure it was fully taken care of...very pleased! The booking and communication about arrival times was also done well. Really appreciate the service!!
Your service people are always so polite and are very careful with the furniture and other items that are in the room.
I have used Zerorez for a long time and the service has always been very satisfactory.
My carpets look fantastic. They smell great. Service technician was professional and prompt.
Just how quick they responded
Disappointed with tile and grout done on my floors.
The service person was very professional and did an excellent job!
The guy who cleaned our carpet was nice and did good but honestly I am disappointed how clean the carpets didn’t get. I didn’t get any special treatments or any additional cleaning solutions other than the basic cleaning. Still kind of disappointed
Everything is good. Customer support and pricing cannot be beat!
They did a great job! I will definitely be calling them back when I need my carpets cleaned again.
Very courteous and prompt service.
I've always cleaned my carpet, but am no longer able. Does not look as clean or resilient.
Was pleased with Nick. He walked me through and asked if it looked good. Just thought it looked wet so I said yes. Once totally dry I wasn't as pleased. I think it was no fault of his, but possibly just the cleaning process.