Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83943 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2021 — Rated 0 out of 10 by E.S.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your manager came out and was very nice. However, like all the rest, could not smell the remaining odor.

Report a concern   June 9, 2021 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient professional service

Report a concern   June 9, 2021 — Rated 10 out of 10 by Mora Khella Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are very nice people and honest. I like to recommend them to all people I know. They do this service with a good price too.

Report a concern   June 9, 2021 — Rated 9 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quickly and leaves no residue

Report a concern   June 9, 2021 — Rated 10 out of 10 by Dan Wolfe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional courteous Service.

Report a concern   June 9, 2021 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was prompt, polite & personable. We’re very pleased with how clean everything looks. I highly recommend Zerorez!

Report a concern   June 9, 2021 — Rated 9 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have cleaned my carpets for a number of years and have always done an excellent job.

Report a concern   June 9, 2021 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great!

Report a concern   June 9, 2021 — Rated 10 out of 10 by Judy Mathis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and thorough technician. Always pleased with the job.

Report a concern   June 9, 2021 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your company and techs are so professional and patient. The techs are very polite. You guys do a great job.

Report a concern   June 9, 2021 — Rated 0 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I wanted my grout cleaner. I had to clean it myself after you left. Also 1 inch puddles of water were left on parts of the bathroom floors

Report a concern   June 9, 2021 — Rated 0 out of 10 by M.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your tech did not use corner protectors my quarter round was damaged

Report a concern   June 9, 2021 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional!

Report a concern   June 9, 2021 — Rated 9 out of 10 by Elizabeth White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet always turns out better than I could ever have hoped. The technician, Walker, was awesome! Very nice respectful and efficient.

Report a concern   June 9, 2021 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your special, 3 rooms for $99! I’ve always have had great service!

Report a concern   June 9, 2021 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great and the smell is awesome

Report a concern   June 8, 2021 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing results! Very pleased!

Report a concern   June 8, 2021 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of doing business

Report a concern   June 8, 2021 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and competent worker. Easy to schedule and competitive pricing.

Report a concern   June 8, 2021 — Rated 10 out of 10 by Lacy Zihlman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clayton was awesome! He was friendly, knowledgeable and very professional. Will definitely use Zerorez again!

Report a concern   June 8, 2021 — Rated 9 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet, on time, good employee

Report a concern   June 8, 2021 — Rated 0 out of 10 by M.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Dump the dirty water and left the debri in the middle of my driveway
Also your product did not clean as well as I'd hoped can still see the traffic areas. I went over part of the traffic area after your technician left and it got it cleaner than he did

Report a concern   June 8, 2021 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Technician arrived in the timeframe given and was knowledgeable about the services needed to remove stains.

Report a concern   June 8, 2021 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality; good results; professional peopel.

Report a concern   June 8, 2021 — Rated 5 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I found service was ok, price high and unable to stretch carpet

Report a concern   June 7, 2021 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech, Jeremy, was great - very knowledgeable and professional. Highly recommend both Zerorez & Jeremy!

Report a concern   June 7, 2021 — Rated 1 out of 10 by R.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid almost $500 for 1 room mainly to get rid of the pet odor. The gentleman who worked on the carpet was minimally helpful. There is still residual odor on the carpet

Report a concern   June 7, 2021 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the fact that you don 't use chemicals when cleaning rugs.....cleaner did good job..

Report a concern   June 7, 2021 — Rated 10 out of 10 by William Jezewski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two men that came out were very professional. They explained everything they were going to do upfront so I would know what to expect. They were very careful in avoiding marking up walls or door frames with their houses by places plastic guards to prevent hoses scraping the walls. They also exercised caution to make sure my wood floors would not get wet during the process.

Overall I was pleased with the service and the quality of the cleaning. 10+ rating in my book. Thank you for sending the best out to service me!

Report a concern   June 7, 2021 — Rated 10 out of 10 by Marisol Morales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional. Did a great job with carpet cleaning. Made it look new again and smells fresh! Kadeem W. was very efficient and had a great attitude! Would highly recommend this company for other services as well.


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