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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
wonderful service, I've been a customer for years, love the professionalism, the clean carpet and when there is a special, it is so worth it.
Torrance was a great representative, he was quiet, but I understand he was busy working and did a wonderful job.
Good service from Rae of scheduling to the service techs. Pricing is fair too.
Carpets and tile looked brand new! Use zerorez, it works.
Easy to schedule, tech arrives on time. Polite, professional, advises best options and gives price deal most beneficial to customer. Kind to children in the way and patient with household situation. Works efficiently, clean work. No unexpected charges.
I am so thankful for Mario and Carmen. They were willing to work until things were done well. I appreciate their professionalism and courtesy. It was a long day for them, but they got the job done.
Everything
They work for US!!! Thanks for the way Cesar handled a mechanical problem very professionally & finished the job in a timely manner!!!
Last name removed family, Fairview.TX
The quality of the cleaning and the friendliness and professionalism of the technicians.
My technician arrived in the agreed upon time and was courteous and professional. He worked quickly and left the carpets in immaculate shape!
Professional and explained process
Everything was great and the technician was wonderful!!!
Both gentlemen were absolutely wonderful! I got stains out of my carpet I did not think would ever come out! My house is sparkling clean again and I am so grateful!
Not what I thought I was getting
First name removed
We have a large luxury motorhome and we love using Zerorez to clean our carpets and ceramic tile. Our tech was very professional. Did a great job cleaning our floors and left everything clean. We have tried other companies, but always come back to Zerorez. Thanks for another great job.
Clean, no chemical cleaning. Very pleased.
They were very professional and courteous and did an excellent job.
The gentleman went above and beyond to make sure we got exactly what we needed. He explained services and products and made suggestions based off his experience.
They're green, technicians are professional, prompt and knowledgeable.
On time, friendly employees. Carpet looks beautiful!
The technician did little to prevent tracking in debris from outside.
Excellent professional by Nicholas and the carpets looked better than new. All stains removed and all instructions were followed. One of the best experiences I’ve had!
Great service and carpets look amazing! I recommend you to anyone looking to get their carpets cleaned.
Jovonne- my technician- was awesome!!! So efficient and knowledgeable. Very respectful! Carpets came out great!
You didnt move a single chair or other lightweight furniture until I complained...just cleaned around every leg. If I had been told I was supposed to follow tech around and move things as he went, I would have done it. I thought he would only not move heavy, large or fragile things. He was very nice and careful and what he did was fine. But overall did not meet my expectations of a professional caroet cleaning job.
Low amounts of chemicals, smells great, thoroughly cleaned, they are amazing!
Excellent furniture cleaning! Professional staff. Fair pricing.
Prompt, professional, and carpet and tile look great.
I highly recommend Zerorez for your carpet cleaning. As a realtor, I not only use them for my personal home but recommend them to clients. We recently had an issue where a room was accidentally missed and they quickly made it right. I was called by the customer service manager and they sent someone out the next day. Great service and great company!
Efficient service. Easy to schedule. No harsh detergents

My air conditioner doesn’t work after the vents were cleaned and I’m having to wait two days for them to come out and take a look at it