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based on 84945 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They job is completed in a timely amount time.
Profeesional and do a good job
Carmen qwA QUICK AND EFFECIENT. We hope she can come next time we need her.
You get the job done quickly and thoroughly with no chemical smell, and all of your technicians are friendly and professional.
Marcus was so friendly and professional. I showed him the high traffic areas and trouble spots on our carpets and he worked extra on them. I’m very pleased with the results and will use Zerorez again!
The technician was timely and did a great job!
Great product and service. No residue snd clean carpets!
The technician was very fast effective and efficient and very professional and it was a very nice person
I loved the honesty of your technician . Our filters and AC unit we’re so clean we didn’t need our vents cleaned, only the dryer vent. He did a great job!
I signed up for your $99.00 special but when the technician arrived he said I would have to pay $25 for the small hallway. I have done business with you for years and never been charged extra for the hall. I do not intend to use your services again.
The product does a great job on my older carpet
Clean fresh no chemicals
Out technician was very helpful and did a great job!
Good follow up and customer service. The service technician was very professional and knowledgeable.
Great, reliable and professional service. Your technician, Jacob, did an excellent job. We will keep using your services!
Quick, easy, affordable, and so simple!
Pricing is a little on the high side. I was able to take advantage of the $99 / 3-room special this time, but technically you all only did 2 rooms. I know the tech worked on a couple of small stains, but it ended up being $140+. Also, the first time I used you all (several months ago to clean only one room carpet and couch it was in the $100’s.
It gets carpet clean and is environmentally friendly.
Your team was very supportive and communicatative. You did great work and was very thorough. Thank you
Your team was very supportive and communication was helpful. The work performed was good and we felt very respected and safe. Thank you.
Timeliness, efficiency, courtesy
Very professionally job done.
I was happy to have a call the day before verifying details and giving me a time when technician would come. They called again the day of the appointment and he came within 15 minutes of that stated time. He did a very thorough job and didn't try to upsell me anything. I loved that. The carpet looked great and he even did a bit extra in the entry ways to the bedrooms that weren't on the list to be cleaned. I loved that, too.
Joe was very efficient.
I liked the end result and the young man cleaning the carpet was very good and professional.
The only thing I did not like was the young lady scheduling the service. I think you should say
up front the cost instead of including an environmental fee extra. I understand the tax extra, but
other fees should be stated up front as cleaning cost.
Friendly service
The communication was terrific. The technician, James, was very nice and very thorough. The service was excellent.
I like carpets fresh and chairs even maintained
My frustration has been making and confirming appointments.
Your technicians are great.
I have had your services three times and have always been very happy with the results, this time was no exception. My floors look almost new, the technician was very professional and friendly and I would definitely recommend Zerorez to my friends and family, thank you so much.