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based on 83453 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Can not say enough Great Things about this Company and Our Technician, Darvin. Would recommend to anyone. Fair Pricing, Timely, So Professional and yet Personal to what you need and ask, knowing each customer's needs are different.
Friendly and professional.
I have used many carpet cleaning companies in the past but Zerorez is by far the best. I don't know what they use but the stains do not come back and the carpet looks and smells new. Great job!
Excellent service from the technician
Technician was very courteous and profession. Not salesy or pushy. Finished is a timely manner.
Good job!
The tech, Ricardo was great! It already feels cleaner.
Clean and on time service.
I am so disappointed but plan to call tomorrow to give Zerorez a chance to make it right. I have been listening to Big Al Mac 106.1 promote it for several months and was very excited to use I dont believe my stains were anything crazy but chose to do the biological in two rooms. Soooooo disappointed! The service tech was super nice and I did share my concern and he somewhat seemed to hear my concerns but said to call if I am not satisfied. Stay tuned....
A bit pricey but the results are excellent
We loved ease of scheduling, the promptness of the technician, the exceptional clean of our floors. We were very please with Zerorez and will absolutely be using again in the future and recommending to others!
No chemical good service the tech Mario was great!!
The guys were very professional and did a great job with the carpet.
The service technician was very business like and seemed to be very knowledgeable of his job.
We had the rugs and carpet and sectional cleaned in our home. Our primary reason to have yalls service was to get our couch cleaned, and it is the thing that looks the least clean after the service was complete. Sharing clear expectations would be helpful before charging a customer $250 for a sectional to be cleaned. The outcome is not what I would’ve hoped for the price, but I do understand that you cannot guarantee to completely remove every stain. All of the stains are from normal wear and tear of daily life, so I am surprised that they were not able to all be removed.
Todd did a great job! I had an area of carpet that was heavily stained and Todd did a great job at bringing it back! I didnt think it could be done. He was punctual, friendly and did a fantastic job! I will definitely use Zerorez again!
I was originally given a dollar amount, only to have that amount doubled when you arrived. I was also told I would receive a 20% discount...paid full price!
The work was satisfactory but would you recommend someone after the aforementioned treatment?
I, at least, want the promised 20% discount!
Friendly and fast
Prompt, competent and professional. This was a pleasant experience and I will continue to use Zerorez!
Floors and clean. Technician is courteous.
Great service!
My husband said the employee had a hardworking and courteous demeanor. The carpets look fabulous!
The technicians are always awesome! Great job on my carpet, tile, couches, chairs and ottomans. Zerorez is my go to!
Your representative was very personable and made an extra effort to satisfy our needs.
No soap
Great service
Good job.
Carpet looks great after your cleaning.
Easy to schedule
Great results
Our Tech was knowledgeable, friendly and hard working. Carpets look great!