- Phone: (214) 372-5326
- Visit Website
based on 83454 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did not clean the carpets well. Wore shoes inside the house and rooms even after he was asked to take off his shoes at the beginning.
Zerorez did a great job on my bedroom carpets! They provided professional, knowledgeable and friendly service.
They were very thorough and reasonably priced for the work that was done. Made sure my air duct were cleaned and protected. Will use the again, for sure.
The cleaning technique
Professionalism and communication
I don’t think you get spots out as well as others I have used.
Service team was great but arrive 90 minutes after my appointment window
I actually have recommended you several and John did a great job, but I had ordered tile cleaning with the carpet cleaning. I took the day off work and stayed home, but when John got here, he told me he wasn’t trained to do my kind of tile. We had ceramic on the wall and slate on the floor of our shower. I don’t blame him, I blame whoever scheduled it. When I completed the initial review, I mentioned that I was disappointed that I didn’t get my tile cleaned. Whoever answered blamed it on me for not telling them what kind of tile I had. There was no question or space to provide that. So basically, I only got half the job done. Their response was to re-schedule. It’s not worth my while to take another day off. Nothing was offered to incentivize. Just an “oh well, maybe next time” kind of attitude. Not diss appointed in work done, but disappointed in how the work not done was handled.
yes
My service visits are on time and the technician that I had last Friday was excellent.
The cat urine smell was 20 times worse after getting the carpet cleaned and was still soaking wet 5 days after treatment
The technician was punctual, thorough and asking me to double check his work was sufficient.
Thank you Zerorez.
Quck scheduling, friendly, competent, punctyal and agreeable technician.
less chemicals, less cleaner smell, efficient and quick work
We decided to get our carpets cleaned after our neighbors had good luck with Zerorez. It was easy to schedule our cleaning services online. Our tech, Joe, communicated with us the day of to let us know he was on his way. He was polite, worked quickly, and was very knowledgeable. He was personable and helped us figure out the best way to clean our car's interior and a special cotton rag rug. The carpets and car seat looked brand new after he left and there was a fresh (but not overpowering) scent when the cleaning was done. Highly recommend!
Very good
Punctual and very attentive. Floor and our loveseat look great!
Professional and prompt.
Service was great. Clayton did a terrific job. Clayton was very thorough and personable. We will definitely use Zerorez again.
The service was amazing, Jacob came in and listened to what we needed. He went through all the options and what they would require along with the prices
Very nicely done. The technician was great and the carpets are good and clean. I am excited to see the rugs.
I am very impressed with the professionalism and knowledge our Technician. I would recommend him to everyone!!!
Great service! Great technician!
Tech was awesome and worked fast and got done quickly.
Great clean with no chemicals and residue left behind
My carpet came out looking great and smelling so good!!! Not to mention how soft it feels to walk on it. The technician was thorough and very helpful in making sure I received the service I wanted.
Always on time. Very professional.
I’m a very picky homeowner & I want to tell you that I could not be happier with the cleaning service I received. The cleaning tech, Paul was the best, he’s courteous, polite, friendly, & knowledgeable. What more can you ask for. This is not the first time that I’ve used Zerorez. I know who to call the next time I need service. Thank you.
The guy was very nice and knowledgeable and honest. There were some areas where he said it may be hard to get clean because the carpet was damaged but he still did a very good job. Very happy with the service
Nice, professional and quick.