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based on 83453 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good job done always, the young man that came was very polite and professional
I thought pricing was high compared to other companies.
Cleaning is thorough; technicians are very polite and knowledgeable.
Great customer service and an excellent job.
I have used Zerorez for many years and never had an issue with them. This time was no different. The servicer was on time, pleasant, wore a mask, was efficient, thorough, answered all my questions, and left my 20+ year-old carpets looking like new
On time, professional service technicians, great job on the carpet and couch.
The carpets and couch look great. Thank you very much!
Service is great. Carpets are really clean after service.
Prices for rugs very high.
The gentleman who did our carpets was very good and polite and provided a clear explanation of all the work he would complete.
Service Technician Diamante - He's Awesome & did a great job - very professional & polite!
They were very friendly and informative.
Professional friendly staff
I like that you can see the difference after they cleaned and that all the dirty water is extracted into there water bin and discarded
Caesar did a great job!
On time, very careful and did a good job.
My house smells so horrible right now I can’t even stand it. We had lots of pet stains but I have never had it smell this way after having my carpets cleaned. I almost can’t even stand to sit in my living room. I don’t know what he used on them but it brought the smell to life and now it won’t go away.
Easy scheduling, fast and excellent service. Technician was very polite and helpful!
Cleaning was impressive results. Carpet feels great with little chemical or residue
Very clean carpets, very nice technicians, no chemicals, fair price!
Great job!
The technician showed up exactly on time. Introduced himself and Quickly went about his business. Had both rooms completely in les. Than 30 minutes. Beautiful job and respectful of property.
Our carpets have pretty much no stains anymore, before ZeroRez I didn't feel comfortable walking barefoot on our carpets, but now I do.
The technician "Reggie" was very knowledgeable. I was only interested in basic cleaning but when he explained all the benefits of the extra top coat, I was sold.
Very polite person
service guy was very patience and professional about the product being used
Both men were very efficient and friendly. My carpet look new I am very pleased with the job.
Very efficient and effective....
The service and professional staff
Absolutely great customer service and work! Highly recommend!
A fantastic gentleman helped me. courteous. The carpets were great and I'll use them from now on. Bob Garrett